welcome to lalaland, where you can just…be yourself. we don’t believe in fashion rules (or any rules for that matter). wear what you want. post the selfie. sing at the top of your lungs. and most of all, don’t forget to live your life. pretty deep for a fashion brand, huh? these clothes were made for you.
Dressed in Lala (dressedinlala.com) has 98 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
dressedinlala.com
Website
dressedinlala.com
Category
Clothing & Underwear
Location
Lindon
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 86% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Customer Service is A+!! I had an issue with a product and emailed them about it and the next day it was resolved awesomely!! Will continue spending all my money on LALA!!
Response from Dressed in LalaAug 18, 2026
Hi Amanda,
Thank you so much for your kind words! 🥹💖 We're so happy we were able to quickly resolve the issue and turn your experience into a positive one. Providing exceptional customer service is something we truly strive for, and it means the world to hear that it made a difference. Thank you for your support and for being part of the Lala family. We can't wait to keep bringing you more pieces to love! ✨
xx, Dressed in Lala Team
MG
Maria G.
Amazing AMAZING customer service!!
Amazing AMAZING customer service!!! I cannot say enough about their customer service. I can be completely unhinged, or just have a ton of questions. No matter what I emailed them with I heard back from them super fast. And they always were so great so kind and so helpful!! In today's fast Amazon robot AI world this is so nice! They're kind they're personable they answer all of my questions and make me feel like I'm a valued customer. Not to mention hello the clothes! Fabulous! I always get compliments on them I'm a huge close horse and it's when I'm wearing your clothes that I get the most comments and compliments. It's rare that I don't have something in the mail coming from you guys. Again just to circle back- customer service bar none is 100%! Whether it's dealing with the return, a lost order, a wrong email you name it I had challenges one time or another and they always were consistent in their helpfulness and just amazing spirit! Truly gems!
Response from Dressed in LalaAug 10, 2026
Hi Maria,
This seriously made our day! 🥹🤍 Thank you so much for taking the time to share such a thoughtful review.
We’re beyond happy to hear that you’ve consistently felt supported, cared for, and valued by our team. That means everything to us. We always want our customer service to feel personal, kind, and genuinely helpful, no matter how many questions you have or what kind of situation comes up.
And hearing that you get the most compliments when you’re wearing Lala is the cherry on top! ✨ We’re so grateful for your continued support, your trust in us, and for letting us be such a big part of your closet.
Thank you for being part of the Lala family. We appreciate you more than you know! 💖
xx, Dressed in Lala Team
AL
Angela L.
Nice 👍🏾 quality and pieces that are…
Nice 👍🏾 quality and pieces that are individual in nature.. reasonable prices..
Response from Dressed in LalaAug 6, 2026
Hi Angela,
Thank you so much for your kind words! 🤍 We're so happy you're loving the quality and our unique pieces. Creating styles that help our customers express themselves is what we're all about! We truly appreciate your support and hope you continue to find pieces you love for years to come. ✨💖
xx, Dressed in Lala Team
IG
Imani G.
Dressed In LALA is the best
Dressed In LALA is the best, always. I had an address mix up and they fixed it right away. Big thanks to Ava for helping me get my fit <3
Response from Dressed in LalaJul 28, 2026
Hi Imani,
Aww, thank you so much for your kind words! 🥹🤍 We're so happy to hear everything went smoothly, and we'll be sure to share your sweet shoutout with Ava. She'll be thrilled to know she helped get your package to you! Thank you for your support and for being part of the Lala family. We can't wait to have you back for your next Lala find! ✨💖
xx, Dressed in Lala Team
JD
Jessica D.
Terrible fabric for the price
I just got my order in today. I purchased the bad to the bone wide leg pants and a long, white, mock neck tee... The pants alone were 98$ so I didn't expect to check on the fabric, I loved the print (even though the skulls are more green than off white like the photo) and was excited to add to my wardrobe, but after feeling the fabric, and to my surprise, it's 100% polyester. Which is not great for long term wear. Im debating on returning them or just enjoy it for a short period.
I'm irritated and rather disappointed considering how much they are for the type of cheap fabric. It's a shame because I wanted to love this brand since they keep popping up when Im looking for my style.
But regardless if I do decide to keep the pants or not, I won't be shopping here again unfortunately. It's too much for the shit quality of fabric.
Response from Dressed in LalaJul 22, 2026
Hi Jessica,
Thank you for taking the time to share your honest feedback. We're truly sorry to hear that the Bad to the Bone Wide Leg Pants didn't meet your expectations.
We understand that fabric preference is very personal, and we're sorry the material wasn't what you were hoping for. We strive to provide detailed product descriptions, including fabric composition, so our customers can make the best choice for their needs, but we know that doesn't always replace being able to feel a garment in person.
We also appreciate you mentioning the color difference you noticed. We'll share your feedback with our team as we continue working to represent our products as accurately as possible.
We never want anyone to feel disappointed with their purchase, and we'd love the opportunity to make this right. If you haven't already, please reach out to us at [email protected] so we can review your order and help find the best solution for you.
We genuinely appreciate you giving us a try and are grateful for your feedback. 🤍
xx, Dressed in Lala Team
LR
Lexi R.
The customer support tree am where…
The customer support tree am where helpful and quick to reply. I felt taken care of.
Response from Dressed in LalaJun 23, 2026
Hi Lexi,
Thank you so much for your kind words! We're so happy to hear that our customer support team was able to help and make you feel taken care of. Providing quick, thoughtful service is so important to us, and we're grateful you took the time to share your experience.
xx, Dressed in Lala Team
MP
Ms Patricia A.
AMAZING CUSTOMER SERVICE!…
The test of a company and its customer service is always what they do when things go wrong. Recently they went really wrong when I spotted a gorgeous bomber jacket at Bottlerock - found it on the LaLa website (in my size!) ordered it that same minute - and then was super disappointed when the courier service claimed the package had been delivered - when it was not where and when they claimed it to be.
Lala were fabulous - a human! Not a chat bot responded right away - their customer service email was easily spotted in their email - and most importantly they believed me and offered me a number of options! They were willing to refund me straight away and operated on an “honors system” should the package arrive belatedly!
I can’t emphasize enough how responsive, understanding and efficient they were (I was simultaneously dealing with Vestiare Collective where the same thing happened and they were the polar opposite!!) Their customer service is truly outstanding - thank you Ava! I will be wearing my bomber all around London (taking it to the Royal opera actually) and will happily be advertising both the fabulous designs and the great customer service of Dressed in LaLa!
Response from Dressed in LalaJun 9, 2026
Hi Ms Patricia,
Wow, thank you so much for this incredibly thoughtful review! 🤍 We're so sorry you experienced issues with your delivery, but we're thrilled that Ava was able to turn a stressful situation into a positive one. Providing genuine, human support and treating our customers with kindness and trust is so important to us, and it means the world to hear that reflected in your experience. We hope you absolutely love your bomber jacket, and the thought of it making an appearance at the Royal Opera in London has us smiling from ear to ear! Thank you for your support and for sharing your kind words with our team. ✨
xx, Dressed in Lala Team
KM
Keatyn M.
Beautiful quality clothing and great values as a company when handling issues
All of the items I purchased were such good quality and I was absolutely in love and so happy!! I returned some items due to sizing - as I’m from Australia the international return shipping cost was a bit steep.
Some items were removed during the shipping process and the customer representative at Dressed in Lala, Ava, still refunded me for the items in an act of goodwill. Speaking with her was very easy, she was extremely lovely and helpful. The way they handled this issue reflects the values of this company and is definitely a brand I will continue to support and purchase from as I had such a good experience.
Response from Dressed in LalaJun 1, 2026
Hi Keatyn,
Thank you so much for taking the time to share your experience! 🤍 We're thrilled to hear that you loved the quality of your pieces and that they brought you so much joy. We're also so happy Ava was able to help make a challenging situation a little easier. Providing kind, thoughtful support is incredibly important to us, and it means the world to know that it reflected the values we strive to uphold every day. Thank you for your support all the way from Australia. We can't wait to have you shop with us again soon! ✨
xx, Dressed in Lala Team
