Drake Software Reviews | Read Customer Reviews of drakesoftware.com

Drake Software Reviews | Read Customer Reviews of drakesoftware.com

Drake Software reviews

506 approved reviews, newest moderated first

GAYLE
Apr 22, 2026
Have been using drake software for 9…
Have been using drake software for 9 tax years. Rarely have any issues, I try to take the classes they provide in order to use the software to be able to navigate and setup at beginning of tax season. Clients had trouble with e-signatures this past year. Called customer support had issued resolved by end of the day. The videos they supply to access for different ways to input information into software are very helpful to me and time efficient, instead of calling for answers and trying to explain what I need. I recommend drake for ease of software at reasonable price for my small business.
Response from Drake SoftwareApr 23, 2026
Thank you for taking the time to share this, Gayle, and for your 9 years with Drake. We’re glad to hear the software has been reliable for you and that the training classes and videos have helped you stay efficient and confident going into each season. That kind of preparation can really make a difference!
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Ada Q.
Apr 22, 2026
Drake Software is the best
Drake Software is very complex, and is the only software I will trust to use for my tax firm and my business. It is very complete and easy to understand and follow. Very easy to work with, providing you with all the tools needed to be successful in your tax business.
Response from Drake SoftwareApr 23, 2026
Thank you for sharing your experience, Ada. We’re glad to hear the software provides the depth and completeness you’re looking for while still being easy to follow in your day-to-day work. It’s especially meaningful to hear the level of trust you place in it for both your firm and your business.
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customer
Apr 22, 2026
THE SOFTARE IS GREAT BUT ME BEING WITH…
THE SOFTARE IS GREAT BUT ME BEING WITH DRAKE OVER 20 YEARS IN MY OPINION WE SHOULD GET SOME KIND OF DISCOUNT BUT INSTEAD YOU GUYS ARE INCREASING MY RENEWAL
Response from Drake SoftwareApr 23, 2026
Thank you for sharing your feedback and for your 20+ years with Drake. That kind of loyalty means a lot. We’re glad to hear the software continues to be a great fit for you. We also understand your perspective on pricing and renewals, especially as a long-time user. If you’d like to talk through your options or have questions about your renewal, our team is available at (828) 524-8020 or [email protected].
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Fast Tax S.
Apr 22, 2026
Drake Software is very user friendly…
Drake Software is very user friendly but still requires you to have the tax knowledge ALL tax preparers should have. Drake support offers a lot of self guided and online webinar trainings to help you with every aspect of all of their software. The support team is VERY helpful, knowledgeable and very quick to respond to your needs! They have Awesome customer service!
Response from Drake SoftwareApr 22, 2026
Thank you for taking the time to share this. We’re glad to hear the software feels user friendly while still supporting the level of tax knowledge professionals bring to their work. It’s also great to know the training resources and responsive support team have been helpful when you’ve needed them. That kind of access can make a big difference throughout the season.
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customer
Apr 22, 2026
Software is easy to use and easy to…
Software is easy to use and easy to renew.
Response from Drake SoftwareApr 22, 2026
Thank you for sharing your experience. We’re glad to hear the software has been easy to use and that the renewal process has been straightforward for you. That kind of simplicity can make a big difference during a busy season.
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D H.
Apr 22, 2026
Drake user for 30+ years
Drake user for 30+ years. Great when owned by Drake family, gone downhill somewhat after buy out. Program froze up a lot this year, telephone help is mostly useless, voice mail from hell is time consuming, stupid "exit without saving" on the exit button needs to be eliminated, price is getting a little much compared to a couple years ago. Too close to retirement to change software.
Response from Drake SoftwareApr 22, 2026
Thank you for sharing your experience and for being with Drake for over 30 years. That kind of long-term perspective really matters. We hear what you’re saying about this past season, especially around performance and the support experience. Reliability over time is important, especially when you’re focused on your clients and looking ahead to retirement. If you ever need assistance or want to share more detail, our team is available at (828) 524-8020 or [email protected].
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Jesus
Apr 22, 2026
Important
None raster service and good communication
Response from Drake SoftwareApr 22, 2026
Thank you for sharing your feedback, Jesus. We’re glad to hear the service and communication have been smooth and reliable for you.
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BOB B.
Apr 22, 2026
Drake is the most stable tax…
Drake is the most stable tax preparation software on the market. I left Intuit's ProSeries in 2005 for Drake and never looked back. It was the best business decision I've ever made.
Response from Drake SoftwareApr 22, 2026
Thank you for sharing your experience, Bob. We’re glad to hear the stability has stood out for you over the years, especially after making the switch back in 2005. That kind of consistency can make a big difference in running your business, and it’s great to know it’s been a decision you’ve felt confident in ever since.
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