DossierReviews of dossier.co

I needed to return a fragrance and needed clarification on policy and how to actually do it. A customer service representative took all my details, a photograph of the fragrance to be returned, the information regarding my replacement fragrance, and assured me I would get back any point difference if my replacement fragrance cost less (It did). I returned the fragrance, and it was credited to me the same day they received it. My replacement shipped out the same day also. Customer service kept me up to date. Their replies were prompt, reassuring and very courteous. My replacement shipped out so fast I exclaimed my surprise at how fast they were to the customer service rep, and that I was really excited! 😆 I had been very nervous with my first order, and everything went well. I was more nervous with my first return, but it also went very well. Dossier's customer service really builds a lot of trust. I feel very confident about ordering many, many, more fragrances 😊

I had a great experience with customer service!! I had a question about my order and Christian from Dossier gave me quick, helpful, and genuine assistance! My question was immediately answered and my problem was resolved! Very grateful to have such quick assistance.

Amazing customer service always! Will always come back to Dossier!

Shipment was marked as delivered by carrier even though the package didnt arrive But customer service was amazing! And went above and beyond to make me feel at ease and reshipped my order ❤️

I messed up the address on my package and they went above and beyond to make it right. Great customer service experience, I’m VERY pleased.

What a great company to work with. I had a little confusion with a return and they resolved it right away. I would recommend over and over again!

Great and timely service. Very satisfied.

Ever since I've seen the infomercial on the YouTube channel I was very eager to try this product since I am a Layla bou son till 33 regular customer. I have paid several hundred dollars over the years cuz I love this product and others that you also feature or their similarities. I have experienced a slight glitch with the shipping process but hopefully upon receiving my product I will be impressed enough to reorder and save some money my fingers are crossed until I receive my package. fyi the customer service was good some shipping issues for me hopefully never again.