Gabriela V.
The perfumes are good quality and great…
The perfumes are good quality and great customer service.

Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing2,799 approved reviews, newest moderated first
Gabriela V.
The perfumes are good quality and great customer service.
Autumn S.
Great customer service and amazing perfumes :)
lamyaa H.
thank you dossier I'm so happy I got my favorite perfume for a good price in the beginning I was afraid that maybe it not gonna be the same fragrance but when I got its the same perfume perfect I told my friend and she was so excited to try 💓
Sara M.
I had an issue with a delivery. I got through to customer service on chat really quickly and they offered to replace my damaged item straightaway. Really great service and fab perfumes too
lesley M.
I am an avid user of the fabulous fragrances and joined the Club in order to reap the rewards . Recently I didn’t seem to have any luck when I tried to use my rewards .. the specific page did not load . I contacted customer service and explained the problem , and within minutes everything was rectified professionally, pleasantly and promptly ! I highly recommend trying this product, I have never been disappointed , and now I know should there ever be a problem.. there will be a solution 😁
Caroline F.
Unfortunately, my bottle arrived damaged. I sent a message to the Dossier team and they responded within a few hours! I have a new bottle on the way already. Customer service was top notch and I can’t wait to order from them again soon!
megan
Wow is Dossier there for its customers! I tried several scents as I wasn’t sure which one would be my new fall favorite and accidentally did the same order twice. Even with my own shortcomings on accidentally double ordering, I was able to keep my new favorite and return the others. I have gotten so many compliments on my new scent that it is almost embarrassing. Almost ;) I have no need to shop anywhere else for my fragrances!
Cindie
I placed an order but b/c of my error, it didn't arrive. The service specialist made the fix so easy and was extremely helpful and kind. Good service is elusive these days so was so pleasing to receive. This was my first order, but with this type of service I will be back! Thank you Robert for your excellent customer service!