Nancy
I LOVE my perfume
I LOVE my perfume. It's "Powdery Coconut" - smells exactly like Tom Ford's fragrance. Also, customer service is great. I had a problem with a delivery and they took care of it.

Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing2,799 approved reviews, newest moderated first
Nancy
I LOVE my perfume. It's "Powdery Coconut" - smells exactly like Tom Ford's fragrance. Also, customer service is great. I had a problem with a delivery and they took care of it.
BG
Dossier is an excellent company! I am a huge fan of so many of their fragrances and I haven’t even tried half of them. Top notch customer service, and you can’t beat the return policy. Highly recommend them- I’ll be doing business with them for a long time.
barbara C.
Package was never delivered and no help from Dossier. Had to file a claim with DHL and still nothing has been resolved. Any reputable company would have replaced package by now. Terrible customer service, if there even is a customer service.
Fendi
The customer service was beyond exceptional. This company has great integrity when it comes to order issues. I usually read reviews on sites like these before I place my order. What I can tell you is I’m not a fake reviewer. I spend my hard earned money on these products.I can’t speak for others but I can personally say I received what was advertised. I’m happy I took the leap and received the three perfume bottles that I ordered that were advertised on the site. My fav scent is the ambery vanilla.I like the smell and am happy I got my products shipped after the carrier forgot to deliver to the correct address. Customer service was amazing with communication and got my problem resolved with no hiccups. I usually don’t have the time to place reviews but they deserve one from me based off of their great communication.
Darlene L.
I love my amber saffron. Exactly 💯 like baccarat Rouge love love love it 😀 😍 ❤️. My only issue is that it doesn't last long enough? I need to reapply. But oh well I guess I need a bigger bottle!? Lol Maybe a customer appreciation sized one for my purse!? Pm me Dossier!?
tondia W.
Customer service was right on time and didn’t give me problems or negative feedback . I had a return that was suppose to arrive on a given date but arrived the day after but it never showed up on there end for tracking purposes. I contacted customer thru email and bam the following day they found it and processed my exchange with no problem. That’s all we want as good customers when we spend our money is great customer service and understanding. I’ll definitely be ordering again
Ebuka O.
They've got integrity. That's for sure
rosemary
mark from customer service was such a patient and helpful agent! all my questions were answered with little to no wait time in between, and he was such a gentleman as well! dossier is lucky to have him!