DossierReviews of dossier.co

Dossier is such a fantastic way to experience fragrance and to get to try out many different categories of scent! Through Dossier+, you are able to get quick and easy returns and exchanges! We love the original scents like Golden Rum and Amber, and have repurchased a good number of hits like Floral Marshmallow, Woody Sandalwood, Powdery Tobacco, Fruity Neroli, Powdery Hawthorn, and Woody Tobacco! My young adults love them and I do too! Excellent communication and customer service, immediate responses, very happy with Dossier! Thank you for excellence in quality of product and in service! We love our perfumes!

So many good things to say…first of all, very fast shipping. The scents Floral Lavender and Ambery Vanilla are wonderful! Very clean, luxurious scents that are accurate dupes. The bottles and lids are high quality, and they arrive beautifully boxed. I did require customer service, and Alexandru was prompt, professional, and solved my issue. I will definitely continue to buy Dossier.

I’m so impressed with Dossier’s customer service! Their team was incredibly responsive, kind, and helpful throughout the entire process. They addressed my concerns quickly and made everything feel seamless and stress-free. It’s rare these days to find a company that truly prioritizes their customers the way Dossier does. Thank you for going above and beyond — I deeply appreciate it!

4 stars just for the returns button not working for a few days. But after a few days I was helped by someone else who was able to print me a return label themselves! This was efficient and helpful!

Andrew was fantastic and very quick with his response. Even though I provided the incorrect address, he helped me in less than 24 hours to get a new bottle shipped out. I will definitely shop them again simply based on customer service!

I can't recommend Dossier enough! My recent and first experience has been fantastic, showcasing their dedication to customer satisfaction and the incredible quality of their perfumes. There was a slight issue with my first order, but Dossier's customer service was absolutely stellar. They were proactive and incredibly helpful. This level of commitment to customer happiness is truly rare. Now, onto the perfumes themselves, I got a selection of 5. Each perfume is a testament to Dossier's craftsmanship, offering high-quality, long-lasting fragrances. The scents are well-balanced and evolve beautifully. In conclusion, Dossier has exceeded my expectations in every way. Their customer service is top-tier, and their perfumes are genuinely outstanding. If you're looking for an excellent fragrance experience backed by a company that truly cares about its customers, look no further than Dossier. You won't be disappointed!

i had my beloved perfume stolen from my apartment building. Greta was so helpful and got the situation squared away promptly and efficiently. i will always get my perfumes from here they are the best!!!!

Great customer service!