Dort Financial Credit UnionReviews of dortonline.org

I would NOT recommemd this bank to ANYONE. closed my account after not even being open a week. Must be there 6 months to make mobile deposits, 90 days before you can make check or cash deposits by atm, you have to deposit in person, atm usage fees even with their own atm, not linked with any other credit union, opt out of od protection, still get charged an overdraft fee even if its declined, refused to open a business account, with proof of business, unless i spent more money to file for a county proof of business certificate. What a load of crock. A total joke....then they charge you 5.00 to close an account.....

I'm done waiting in line for 20 minutes every time I go to Dort Federal to have them tell me "all tellers are busy" or "an error has occurred". This morning I waited 20 minutes in line outside while they were doing a repair to (not one, but both) of their drive up machines and when they were finished the guy said they still weren't working. I went inside (waited some more) with about 10 other people for the two machines that they have inside that ended up also not working. I ended up having to drive to the Davison branch (where I also had to wait 20 minutes because only two drive-through lanes were open) just so I could deposit a check. I need adequate access to my funds at all times and Dort has shown me over and over that that is not going to be possible with them. With that being said I will be removing every dime that I have with Dort to another bank/credit union where they care about my time and money.

Ellen had no idea what she was talking about and decided to argue with me. All I wanted to know was what the difference was between a Visa Platinum (which I have) & a Visa Signature? She continued to tell me that the Visa Signature was a debit card (which I knew was 100% wrong). I asked why it gave an APR% on a debit card on the website and she told me she didn’t care what the website said because it was wrong. I called back and talked to someone that had a clue. SOLID CUSTOMER SERVICE DORT

Been with the DFCU for many years and they have always had my back.

For the last 3 weeks I have been trying to make an appointment or schedule a phone call with a mortgage officer. I've gotten no response. I've sent emails, visited the branch, was promised that "Mike" from the Grand Blanc branch (Lisa in the Hill Rd. branch sent him a message) would call me and I have yet to hear from anyone. I'm very disappointed.

The loan officer didn’t seem honest. The experience went as though they were looking for things to deny me during our conversation. Odd thing is I was offered a 20,000 car loan a month prior in which I declined . .. I applied for a 3,000 personal loan and was denied.

Mortgage department very slow and impossible to contact anyone with questions or inquiries. Took 2 months to complete home improvement loan.

Very disappointed with the problems I’ve had with DF. Please call so I can make a appointment with someone in the Davison Branch to discuss this matter. 810-280-5748 Thanks Patrick F. Gleason