Dort Financial Credit UnionReviews of dortonline.org

The experience in the branch was great. May have taken longer than expected, but I was able to open the desired accounts and get everything set up. My issue was with the website when I attempted to set up my online access. There is something seriously wrong with their site, causing my computer to label it as INSECURE and a THREAT. Unfortunately, not a single person was able to help me correct their problem (and I spoke with 5 different people), and I now have to wait six days before even speaking with a tech person to start to have the problem resolved. That is rather frustrating.

Just quick bc of this pandemic. Cant be too persna le

When I got my card it was very limited,me or the staff didn't know why. So I had to make 2 calls to straighten this out.

I believe Dort financial is a trusted financial institution. I have been aware of Dort since my childhood years and was proud to become a member after graduating college. However; there is always room for improvement. The customer service is excellent and my inside experience is always pleasant. I think Dort should offer more educational educational programs to the community. I have observed a lot of millennials in and out of the branch. As a millennial I am egar to save and spend money. I am also interested in technology and often searching for ways to invest. To gain the participation and trust of new and future clients the credit union should focus on fostering relationships with the community. 🌸🌸🌸🌸 Not only will this build and extended the Legacy of Dort Financial, It will also offer an opportunity for new clients to extend their families legacy. I have observed the traffic of the financial institution, the positive atmosphere, and the level of trust. In these times, becoming partners with the community is essential. News letters that include more than life insurance offers would be a start. 🌸🌸🌸🌸 While social distancing is going on it may be a good time to build on the brand using Social Media platforms. 🌸🌸🌸 This will eventually lead to more activity on the companies website. From there you can build a digital community. 🌸🌸🌸🌸 I would appreciate a monitored Dort Financial community engagement page that offers positive feedback, updated Information, and growth. 🌸🌸🌸🌸 Over all, the tellers and personal bankers are Outstanding! They are both responsive and supportive. I would like to see Dort Financial evolve more on the technical side. Warmly, SLJ

Getting the phone call and letting me know what to do went really well. But when I got to bank I had no idea they had the new virtual teller machines. It took a long time. The girls that was helping me was new so that is part of the reason it took so long. We were almost done and the teller asked if it would be okay to have a hold on the check I was depositing and I said that it was an IRA rollover. She then proceeded to tell me that I needed to make an appointment and I said that I did and I was told to come through drive thru and deposit check into my account and then person I spoke to would withdraw funds once I emailed her that the funds were deposited. I was put on hold and she spoke to the bank person I spoke to and it was confirmed. Today, I still have not seen that the money was withdrawn for the IRA.