Dormeo USA Reviews | Read Customer Reviews of dormeousa.com

Dormeo USA Reviews | Read Customer Reviews of dormeousa.com

Dormeo USA reviews

780 approved reviews, newest moderated first

Theresa
Jan 11, 2026
refunds
they refused to give refund back,after the fact that I had already thrown this out. They are a scam artist ... YOU didnot tell me to get a receipt. Waste management does not give receipts. You are a scammer
Response from Dormeo USAJan 12, 2026
I have reviewed your case in our system and I'm sorry if there was any disappointment with this outcome. We were in communication with you to arrange a refund when you decided to dispose of the product in the garbage instead. We did not ask you to do this and we cannot provide a refund in this circumstance.
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J S.
Jan 11, 2026
Topper and pillows
The mattress toppers are wonderful, now have 2 different sizes in use. They add more support with some softness to a mattress that is still newer. Also bought the pillows and being that they have two levels of comfort in one pillow, we are very pleased with them.
Response from Dormeo USAJan 12, 2026
Thank you for your feedback.
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Thomas
Jan 11, 2026
The topper is great
The topper is great. 5 Star product.
Response from Dormeo USAJan 11, 2026
Thank you for your feedback.
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FRANCINE C.
Jan 10, 2026
I’M VERY HAPPY WITH THE MATTRESS…
I’M VERY HAPPY WITH THE MATTRESS TOPPER, WISHED I HAD GOTTEN IT SOONER. IT HAS HELPED.
Response from Dormeo USAJan 11, 2026
That's great to hear. All the best for many more nights of great sleep.
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Bill
Jan 10, 2026
Sleeping a hell of lot better not…
Sleeping a hell of lot better not waking up every 2 hours and getting a deeper night tried a bunch of different ones all cheaper sams club Amazon and bamboo like this one better so far
Response from Dormeo USAJan 11, 2026
Thank you for your feedback, we're glad you've found the topper for you.
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Gordon
Jan 10, 2026
Hurts my back more than topper I…
Hurts my back more than topper I already had. ??
Response from Dormeo USAJan 11, 2026
We're sorry to hear the product didn't live up to your expectations. I can see you only received this recently. It is not uncommon for your body to need some time to adjust to a new sleep surface. At first, it may feel firmer than expected. This is because your product is made with high-quality foams that take a little time to “break in” and adapt to your body. After a few weeks, the materials will be adjusted to your unique shape and sleeping style. The Octaspring® Technology also needs a short period to get used to being compressed and moved around. If you're still experiencing any discomfort after trying the topper for 30 days, please don't hesitate to reach out to our Customer Care team so we can help find the perfect sleep solution for you.
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Jill M.
Jan 10, 2026
It does help support your hips and…
It does help support your hips and shoulders
Response from Dormeo USAJan 11, 2026
Thank you for your review, our topper is great at providing a supportive and cradling sleep.
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Rob B.
Jan 9, 2026
Buying was easy product crap
Buying was easy. The product is hot and stiff. Removed from bed and have better sleep without. Would not recommend to anyone. Total junk.
Response from Dormeo USAJan 10, 2026
We're sorry to hear the product didn't live up to your expectations. I can see you only received this recently. It is not uncommon for your body to need some time to adjust to a new sleep surface. At first, it may feel firmer than expected. This is because your product is made with high-quality foams that take a little time to “break in” and adapt to your body. After a few weeks, the materials will be adjusted to your unique shape and sleeping style. The Octaspring® Technology also needs a short period to get used to being compressed and moved around.
Report