dolores M.
helpful and polite employee
helpful and polite employee, fast service. very satisfied with the product
Response from Dormeo USAOct 23, 2026
We're glad to hear our team was able to help. All the best for many more nights of great sleep.

Dormeo USA specializes in products specifically engineered to enhance your life through amazing sleep. All Dormeo USA products feature their patented aerospace Octaspring® Technology. Brilliantly innovative, Octaspring® technology combines the comfort of foam and the responsiveness of a spring.
Dormeo USA (dormeousa.com) has 780 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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dolores M.
helpful and polite employee, fast service. very satisfied with the product
Response from Dormeo USAOct 23, 2026
We're glad to hear our team was able to help. All the best for many more nights of great sleep.
MaraLynn
Easy to order; prompt delivery; accurate order no need to return
Response from Dormeo USAOct 23, 2026
Thank you for your review.
Anthony
Not as firm as I thought it would be!
Response from Dormeo USAOct 23, 2026
Thank you for your feedback. We would describe our Premium Mattress Topper as having a medium feel, thoughtfully designed with zoned support to offer a balanced combination of comfort and alignment. However, we understand that 'feel' or comfort level is subjective—what feels soft or firm can vary from person to person. What we can tell you is that the topper is made with our signature Recovery Foam, which contours perfectly to your body, while our patented Octaspring® Technology provides targeted support and pressure relief where you need it most.
Thomas
My back and side is still hurting.
Response from Dormeo USAOct 23, 2026
We're sorry to hear of any discomfort you're experiencing with the topper. Please note that it's not unusual for it take up to 30 days to adapt to sleeping on a new surface. The topper often feels firmer at first, but if you still have any concerns please don't hesitate to reach out to our Customer Care team.
Joan R.
Thought it would be thicker, but, otherwise very happy with it.
Response from Dormeo USAOct 23, 2026
Thank you for your feedback.
John
It has helped with softness of mattress. Shoulder, hip and neck comfort.
Response from Dormeo USAOct 23, 2026
Thank you for your feedback.
Jim B.
Unfortunately, I have nephrology tubes that are tapped into my kidneys . This cover allows me to sleep in comfort !
Response from Dormeo USAOct 23, 2026
We're glad we can help you get a comfortable nights sleep.
Peadar
Comfort and durability
Response from Dormeo USAOct 23, 2026
Thank you for your review.