Dormeo USADormeo USA specializes in products specifically engineered to enhance your life through amazing sleep. All Dormeo USA products feature their patented aerospace Octaspring® Technology. Brilliantly innovative, Octaspring® technology combines the comfort of foam and the responsiveness of a spring.
Dormeo USA (dormeousa.com) has 780 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Kerry A.
It's just not what I wanted.
Response from Dormeo USAJul 2, 2026
Thank you for taking the time to share your feedback. We're sorry to hear that the topper wasn't what you were hoping for. Every customer's comfort preferences are unique, and we'd appreciate the opportunity to learn more about your experience. Please reach out to our Customer Care team ([email protected])—we'd be happy to see how we can help.
Charles D.
This is the best mattress topper. This is our second one. First one we had for 10 years.
Response from Dormeo USAJul 2, 2026
Thank you for choosing Dormeo again! Knowing your first topper lasted 10 years and that you came back for another is one of the best compliments we could receive. We truly appreciate your loyalty and hope your new topper provides the same comfort and quality for years to come.
Pam
We Love our mattress topper!!
Response from Dormeo USAJul 2, 2026
We're so happy to hear you love your Dormeo mattress topper! Thank you for choosing Dormeo and for sharing your feedback. Enjoy every restful night's sleep!
Teresa M.
The topper is so much better than other toppers we have used. The soft comfort stays all night long without heating up. When we turn on the vibration mode to our bed, it is a night of comfortable sleeping bliss. Thank you
Response from Dormeo USAJul 2, 2026
Thank you so much for your thoughtful review! We're delighted to hear that your Dormeo mattress topper has outperformed other toppers you've tried. It's wonderful to know you're enjoying the lasting comfort and cooling throughout the night. We truly appreciate your support and wish you many more nights of restful, blissful sleep!
Edith C.
We know we're due for a new mattress. The one were sleeping on is 20 plus years old. We decided to give the Dormeo topper a try. I'm happy to report that my husband and I noticed we both wake up with no aches. So mattress shopping is on hold a for a little while longer.
Response from Dormeo USAJul 2, 2026
Your review made our day! We're delighted to know your Dormeo mattress topper has breathed new life into your mattress and helped you both wake up feeling refreshed and ache-free. Thank you for your kind words and for trusting Dormeo to improve your sleep experience. We wish you many more comfortable nights ahead!
Francoise
First day I received my dormeo let it air used it that night slept great the following morning woke up and … no back pain I was so very happy after 5 days no more pain yes I love it it’s a keeper even my knees did not hurt was a speed skater for 7 years two Olympics knees both replaced….my body is a mess but Dormeo changed my life at 87yrs needed help…, I got it… best ever sleep merci mille fois- first I was skeptical took me a while I sure didn’t regret making the right decision
Response from Dormeo USAJun 30, 2026
Thank you for sharing this, Francoise. Cheers to many more nights of great sleep!!!
K P.
I ordered a full size topper and was told on the phone by the man trying to pressure me that I would only be charged $20 to have it shipped, via FedEx, and subsequent 11 monthly payments of $31.00. SCAM ALERT! They charged me the $20, AND THEN $381.84. I immediately called the number on the TV that I had called to place the order and dispute it and was told by Camilla that the $381.84 was a "secure authorization hold," and that it would drop off within 24 hours." 5 days later, it has not dropped off. The topper got here by SpeedX, not FedEx- just to illustrate either incompetence or an additional lie. I haven't opened the box , nor do I intend to. I've been trying all day to get my money back, but they haven't taken any of my calls. LIARS AND THIEVES. DON'T FALL FOR IT.
Response from Dormeo USAJul 2, 2026
Thank you for taking the time to share your feedback. We're sincerely sorry to hear about your experience and understand how upsetting this situation must have been. We take concerns regarding billing and shipping very seriously and would appreciate the opportunity to review your order in detail. Based on your description, the additional charge may have been a temporary authorization hold, but we'd like to verify exactly what occurred and address any remaining concerns. We also apologize for any confusion regarding the shipping carrier. Please contact our Customer Care team at [email protected] with your order information, and we'll investigate your case promptly and work toward a resolution.
Nancy F.
I had bought a new RV Travel Trailer and totally love it except for the cheap mattress they put in it. Saw a commercial on TV for the Dormeo mattress toppers and ordered the RV queen short and received it in just a few days. Oh my goodness what a difference it makes, it's like sleeping on a cloud. It's so comfortable, wish I would of bought it sooner. It's absolutely worth the money!
Response from Dormeo USAJun 23, 2026
Thanks for your kind words, Nancy. Cheers to many great nights of sleep!
