Dormeo USA Reviews | Read Customer Reviews of dormeousa.com

Dormeo USA Reviews | Read Customer Reviews of dormeousa.com

Dormeo USA reviews

780 approved reviews, newest moderated first

Tracy
Aug 10, 2026
Not loving the Dormeo mattress pad
First place they delivered the first mattress pad to the neighbors house. Mike isn't even using the mattress pad. It's not working for him . He tried it for a week, and we put it back in the box. I actually put another pad on top of my mattress pad. It's ok.
Response from Dormeo USAAug 11, 2026
Thank you for your feedback. We understand this frustration regarding delivery, and we will ensure this is passed onto our courier as we set a high standard for the delivery of our topper. We recommend trying the topper for at least 30 days, as it can take some time to adjust to sleeping on a new surface. If you're still not experiencing any benefits from the topper after 30 days, please don't hesitate to get in touch with our Customer Care team so that we can help find the best solution for your sleep.
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Johnny M.
Aug 10, 2026
I never thought a topper would be so…
I never thought a topper would be so good. This has really given me a good night sleep and it has relieved my back and hip pain. I wish I had bought one years ago. I bought another one after my first purchase. I absolutely Love my topper. Thank you so much. Johnny Fortenberry
Response from Dormeo USAAug 11, 2026
Thank you for this feedback. We're glad to hear the topper is improving your sleep.
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Barbara
Aug 10, 2026
Truthfull advertis
Extra good sleep the first night we tried it. It has made a big difference in our sleep patterns. It was delivered very quickly. So far we have no complaints . Well worth the price.
Response from Dormeo USAAug 11, 2026
Thank you for your review. All the best for many more nights of great sleep.
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Kevin
Aug 8, 2026
The foam coils do not seem to bounce…
The foam coils do not seem to bounce back as advertised. Also,the cooling not as advertised.
Response from Dormeo USAAug 9, 2026
Thank you for your review. Our patented Octaspring technology is designed with cooling airflow in mind, as well as better support than regular memory foam. We recommend checking that any sheets or protectors over the topper are made from breathable materials such as cotton or bamboo, otherwise it can limit the effectiveness of your topper. The topper will return to its original thickness quickly, but we recommend lifting the topper and checking if any impressions might be from the mattress underneath, rather than the topper. This can be the case for pillow top mattresses or older bases that lack the necessary support. For more assistance in locating the issue, please don't hesitate to contact our Customer Care team so that we can help you get a great nights sleep.
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James
Aug 5, 2026
No More morning soar back
No More morning soar back
Response from Dormeo USAAug 7, 2026
That's great to hear, thank you for your review.
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Lisa
Aug 5, 2026
Fits perfectly and very comfortable
Fits perfectly and very comfortable. Delivery was fast. Very happy customer!
Response from Dormeo USAAug 7, 2026
Thank you for letting us know. All the best for many more nights of great sleep.
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perian
Aug 5, 2026
It was easy and the rep was good and…
It was easy and the rep was good and explained everything in detail
Response from Dormeo USAAug 7, 2026
Thank you for your feedback.
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Brenda L.
Aug 5, 2026
Order came quickly
Order came quickly. Topper sleeps cooler than foam toppers. Very pleased.
Response from Dormeo USAAug 7, 2026
We're glad to hear you're enjoying the comfort of our patented Octaspring cooling technology.
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