Done.Reviews of donefirst.com

I would give this company -5 stars if I could. This has been an absolute nightmare and a waste of money. After paying for my initial consultation, I was prescribed a stimulant. The problem is, they sent my prescription to my local pharmacy that doesn't accept telemedicine prescriptions. That was 2 weeks ago. I have been trying to get them to send it to another one, but have received no response at all. The one time they DID respond was to tell me they escalated my concern.... and that was 4 days ago, with no response since. An absolute waste of $100 consultation and the $150 i was out for a UA to prove I am not on drugs. $250 down the drain for NOTHING.

Terrible experience. Had an appointment a month ago, still no Rx. I have emailed support numerous times and still no Rx. It’s been saying for a month now they are preparing my Rx. No email response. Don’t waste your money with this company. Scheduled a call back today via the response provided from other trustpilpt negative reviews and they couldn’t provide me with any information other than I am unable to get my Rx unless I have an inpatient appointment?

This company is the worst I have ever used. I scheduled an appointment and the provider did not show up and instead they listed me as a no-show and advised I should re-schedule and pay again. There is very little information provided about the provider you are scheduled with and no customer service to speak of. It appears they only want to get the consultation fee and never actually provide a service. Please save yourself the stress and seek out help through Circle Medical instead. Yes, it is expensive but the app provides all the information about your provider and includes all of your health assessments. It is easy to schedule appointments and contacting the provider with concerns.

Startup screen was misleading in fees and how insurance will be charged. Worse than $200 “consultation”, is the quickness the agent wanted to prescribe pills. The meeting was almost 20 minutes, practitioner was distracted, and barely onscreen for video appointment. There was zero discussion of any nutrition changes, helpful supplements, behavior modifications. Save your money and see a real practice.

they'll take your money THEN explain how they can't help you, don't recommend at all, don't get your hopes up

Done is the most disorganized and dishonest of the telehealth companies. The doctor canceled my account after I submitted a complaint online about consistent delays (months long delays) and constantly sending scripts incorrectly. Well it’s been over six months now and nearly a dozen support tickets and I’m still paying $79 a month with no login access and no response from support. If you actually need your medication to function avoid this company at all costs.

They took my $199 and never gave me a meeting ID to even get on the appointment. There're no phone numbers to call. If you miss or have to reschedule you don't get your $200 back! I got a notification saying my prescription was being processed and they would text me when it was ready, I assumed Id given enough information in the forms that maybe I need the meeting for them to make a decision. THEN I get a notification saying you missed your appointment reschedule now for $199! Are you kidding me! They left a voicemail right at my appointment time saying if you need help were here or something along those lines. So I call that number back trying to see what this meeting number is and why didn't I get one. It was nowhere in email or profile and its the same recording saying the same thing then hangs up! I canceled my card reported fraud to my bank, the BBB and fraud department. Its a damn shame people are out there to take advantage of people trying to better their mental health. After looking at everyone else's reviews it looks like I'm not the only one who got scammed out of a bunch money. ZERO STARS

I had to give 1 star to give review which is 1 sentence. DO NOT GO TO DONE! it should be be called we take your money and we're done! Place is horrible after my 930am appointment the "physician" said she would call me back the same day which never happened, I emailed every address connected to done multiple times over 5 days which I never received a response. Finally found a place to schedule a call visit which they would only say I'm sorry and they will message provider to contact you which never happened. They took me for $200 and did absolutely nothing! As to your ("done") reply on 5/26/2023 note that in my review I state "finally found a place to schedule a call visit" was using the link provided in your ("done") response. This link is the only way I have had any correspondence from you. I had 2 of these "consultations", 2nd one was after you ("done") failed to contact me with resolution within 24hr as per your statement given on 1st "consultation" which you ("done") also stated I was put on a "express resolution" and was told my emails were to be monitored for fast response. All of this had been completed before I wrote my review and even to this point of 7 days later the only correspondence I can get is using the link which I still receive the same response from you ("done"). Its completely exasperating that I still stand secure in same position in my review that your name is "we take your money and we're done!"