Done. allows anyone with ADHD to receive the help they need and live up to their fullest potential. We provide awareness and education for people to learn more about ADHD, confidential and accurate medical diagnosis through telehealth, and actionable ways to receive timely and convenient treatment. Through our holistic approach to ADHD, we are committed to ensuring no one is left behind.
Done. (donefirst.com) has 4,022 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
Done, donefirst.com
Website
donefirst.com
Category
Mental Health
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I enjoyed using Done for my ADHD needs. It made it easy to make an appointment with my doctor, see any prescriptions I have, and easily message my doctor with questions or refills. I would have stayed using Done, but I didn’t like having multiple doctors for different things. So I ended up moving everything to one primary care physician. This is very useful for those that hate going out to a doctors office or just seem to always be too busy to make it to those appointments.
Response from Done.Aug 1, 2023
We love that we are able to make it easier for patients to access high-quality providers. Thank you for taking the time to share your experience.
BH
Bill H.
Excellent Services, highly recommended
Very fast and efficient, worked hard to find medication during the ongoing shortage. The NP is fantastic and always available. It has been a life changing experience.
Response from Done.Aug 1, 2023
We are honored to be able to empower our patients to reach their full potential by making ADHD
care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us for any ways we can improve or help!
JA
JD A.
Only good things to say.
I've been with Done for over a year now and I only have good things to say. I am impressed by the communication and follow up by the support team at Done. While I've experienced some technical issues and changes , I am always surprised by the Done team when they reach out to me to follow up and make sure any issues have been resolved in a very timely manner.
While it may take 48 hrs for a response to an issue, one must understand the structure of the Done team and be patient in what new ways they are delivering support. There will always be issues in the medical system but I feel as if Done has learned from previous issues and they actively try to anticipate and exceed the support they provide. I appreciate their effort in providing quality care where it is needed in a tech enhanced world.
Response from Done.Aug 1, 2023
We are so grateful to be able to help connect our patients to efficient and quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help.
SC
Scott
Zero issues in 7 months
I've been using Done for 7 months now and I'm very happy with the service. There's a national shortage for my ADHD meds but that's not on them. I communicate with doctor every month or whenever I need him. My renewal script gets sent within 2 or 3 days of me requesting it. As someone without health insurance, this service is saving me a lot of money by not having to pay in person therapy costs.
Response from Done.Aug 1, 2023
Thank you for taking the time to share your thoughts! Our mission is to empower everyone to reach their full potential - please feel free to reach out to us if you have any feedback on how we can improve our services as we carry out our mission!
SS
Sarah S.
I've been with DONE for about 5 months…
I've been with DONE for about 5 months now. I've read that others have had some negative experiences, but that hasn't been the case for me. I have a wonderful provider, and I've always had my meds called in on time. Additionally, my provider has always responded to my concerns within a day or two. The only thing I can say that maybe wasn't perfect, was the one month that my card was declined for the fee. My membership was immediately cancelled. I think the should send you an email or text when this happens, and give you the option to rectify it BEFORE cancelling your membership. I had to rejoin after using another card, and it took them a few days to accept me again. I was fearful that I might lose my provider by having to be reaccepted, but luckily that didn't happen. Also, I've clicked on the button to download or receive my "notes" or whatever they keep as patient records because I want to try & get reimbursed from insurance. The system said it would be a few days then I should receive my patient file, however, that was over a month ago, an I still haven't received anything. Other than that, I am very happy with my treatment.
Response from Done.Jul 31, 2023
Thank you for taking the time to share your thoughts! Our mission is to empower everyone to reach their full potential - please feel free to reach out to us if you have any feedback on how we can improve our services as we carry out our mission!
MH
Mandy H.
Done is a great company
Done is a great company! I have been using them for several months and have been very satisfied. Whenever I have any questions, I immediately get a response, and same with appointments- anytime I need an appt, it’s very easy to go on the app and schedule one. I have no complaints re Done and am very happy with what they have to offer!
Response from Done.Jul 30, 2023
We appreciate you taking the time to leave your thoughts! Patients are our top priority - we are constantly working hard to remove our community's barriers to high quality care. I am so happy to see this positive review. Please do not hesitate to reach out with any feedback on how we can improve our services in the future.
MB
Megan B.
My NP is really great
My NP is really great, this is a super convenient way to get treatment for ADHD I’m feeling so much better and am able to focus while working and going to school. This service has truly been so helpful and life changing for me.
Response from Done.Jul 30, 2023
Thank you for taking the time to share your thoughts! Our mission is to empower everyone to reach their full potential - please feel free to reach out to us if you have any feedback on how we can improve our services as we carry out our mission!
JK
Jessica K.
Getting my life back!!
I’ve had nothing but positive experiences with done. My doctor has been very responsive as has customer support. When I needed to change my medication and dosage, all I had to do was use the messaging. Also, my refills have been prompt as well. I have referred three family members and two friends to done, and I will continue to use them for the foreseeable future. Unfortunately, the VA hospital is just too much red tape to deal with and done has been an affordable solution. I cannot thank them enough.
Response from Done.Jul 30, 2023
We are happy to read this positive experience and to be able to partner with our patients to find treatment options that work best for them. Our support team and providers are so honored to be able to make high-quality ADHD care more accessible to our community - feel free to reach out to us at any time!