Done. allows anyone with ADHD to receive the help they need and live up to their fullest potential. We provide awareness and education for people to learn more about ADHD, confidential and accurate medical diagnosis through telehealth, and actionable ways to receive timely and convenient treatment. Through our holistic approach to ADHD, we are committed to ensuring no one is left behind.
Done. (donefirst.com) has 4,022 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
Done, donefirst.com
Website
donefirst.com
Category
Mental Health
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I've been using Done. for about a month now and I've had a great experience. My doctor has been ultra-responsive and has helped me find the medication that is helping me with my ADHD. In the past, doctors have dismissed my Adult ADHD because I was never diagnosed as a child but my doctor at Done. has been really helpful. Would definitely recommend if you're looking for help with your ADHD.
Response from Done.Nov 3, 2023
We love that we are able to make it easier for patients to access high-quality providers! Our patients also have a dedicated team on their side to manage other aspects of their care as well so please don't hesitate to reach out to us at any time!
AB
andrew B.
Great service
Great service
Response from Done.Nov 1, 2023
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
WN
Wade N.
I've been using Done for a few years…
I've been using Done for a few years now, starting in 2021, and it has completely turned my life around. I used to feel ashamed of the stigma surrounding ADHD, and I was too proud to seek in-person treatment for symptoms that had been plaguing me since childhood. I had that classic anti-medication, anti-therapy, anti-mental-health-treatment mindset.
After decades of meandering through life, being a low performer, and attempting to cope with all manner of productivity hacks, to-do lists, meditation, diet, and exercise, I found that nothing was providing more than a marginal benefit. The improvement in access brought about by the availability of telehealth was the push I needed to consider treatment.
Now, with Done's help, I've found a new job, been promoted, gone back to school, and earned a Computer Science degree. The Done team has been professional, responsive, and proactive in their treatment. I wish Done had been available during my earlier years, but there's no sense in dwelling on the past. All that's left to do is make up for lost time and achieve your potential
Response from Done.Oct 30, 2023
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, from connecting them to top-notch providers to assisting with pharmacy issues (and more!) so please don't hesitate to reach out to us for any ways we can improve or help!
JO
Jonathan
Rough start but now impressed.
Update!
Done Customer Service went above and beyond to resolve this issue for me after seeing my first review. I appreciate the commitment they showed in helping out their customer.
They will not give you the information you need to file out-of-insurance claims, especially with what Anthem Blue Cross requires in their claims. Support is also lackluster.
Response from Done.Oct 27, 2023
We are so disappointed to see that your experience has not met the high level of service we strive to uphold. Please reply back to our request for information so that we can investigate and resolve the issues outlined here.
BB
Big B.
Done is the best option for your ADHD
Done makes it super easy to fulfill my ADHD needs. They are simple online appointment setting and refill system. Makes it a breeze to get anything needed. Their providers are super knowledgeable and sincerely care for your well-being.
Response from Done.Oct 24, 2023
We are happy to read this positive experience and to be able to partner with our patients to find treatment options that work best for them. Our support team and providers are so honored to be able to make high-quality ADHD care more accessible to our community - feel free to reach out to us at any time!
DA
Dani
Excellent!
I’ve been a Done customer for a few years. I love my doctor and appreciate the customer service reps always helping during the ever-changing and challenging medication situations. It makes my life so much better, definitely the best option I’ve ever used for my treatment.
Response from Done.Oct 24, 2023
We appreciate you taking the time to leave your thoughts! Patients are our top priority - we are constantly working hard to remove our community's barriers to high quality care. I am so happy to see this positive review. Please do not hesitate to reach out with any feedback on how we can improve our services in the future.
RB
Robert B.
Easiest way to manage ADHD
Done has made managing my ADHD diagnosis so easy. I’m able to get my prescription refilled timely each month and as needed meet with my care provider. This has been so much easier than going I to the doctor.
Response from Done.Oct 24, 2023
We love reading reviews like this! It is so meaningful to see the positive impact that high-quality care has on our patients' lives - this is exactly why we are providing this service to our community! We cannot thank you enough for taking the time to share your experience, please don't hesitate to reach out to us in any way we can improve future experiences.
MI
Michelle
Overall I’m really impressed with Done
Overall I’m really impressed with Done. My first consultation with a Provider (Marcia Oliver PMHNP) was thorough and professional. She obtained a detailed history and took time to get to know me. I feel we connected and she cared about ensuring I get the appropriate treatment. The only critique I have would be Done advising patients that not all pharmacies fill prescriptions from a telehealth appointment. Hopefully there is a way Done can mitigate or eliminate concerns from these pharmacies in which they will fill prescriptions in the future.
Response from Done.Oct 20, 2023
We love that we are able to make it easier for patients to access high-quality providers! Our patients also have a dedicated team on their side to manage other aspects of their care as well so please don't hesitate to reach out to us at any time!