Cindy L.
The “DONE” team ALWAYS responds…
The “DONE” team ALWAYS responds immediately to patients request :) They pair patients with a Dr they feel will best suit the patients needs My only request for improvement is that patients could ask for a refill of their meds 5-7 days before meds are due The reason? It currently takes at least 3 business days for Dr to ok the refill request and alert pharmacy. Quite often the pharmacy is out of stock of requested med It can take another 4-7 days before meds are available to patient :( This problem could be alleviated if the DONE team would accept patients refill request 2-3 days earlier than they do now
Response from Done.Nov 23, 2023
We are ecstatic to see this positive review. It is an honor to provide a service that increases accessibility to care for patients with ADHD. We take feedback very seriously - please don't ever hesitate to reach out to us with how we can improve our services in the future!



