Done.Reviews of donefirst.com

My clinician was very empathetic towards my situation and didn't make me feel "crazy". She has been very responsible and efficient when it comes to my reaching out. She is very patient with me as we work together to find the proper dosage that will relieve my symptoms. There was no beating around the bush like I've experienced with in person doctors and in person mental health providers. Although over Zoom, my clinician made me feel like she truly cares and is eager to help me. I 100% recommend this company if you can afford it.

So convenient and helpful

Amazing. A true lifesaver. I’ve suffered from ADD my entire life, but have always put off / not prioritized doing anything about it. I was initially hesitant, but after hearing good reviews from someone I work with, I went for it. And now I don’t know how I functioned previously. Last 3 years have been exceptional. The layout and format can be a bit clunky. But as a service, it’s phenomenal. 10/10 - can’t recommend enough.

Changed this to 5 since Customer Service resolved my issue very fast after jy initial review. Previous: The only way to make customer service help you is writing a bad review. I’ve tried to get help for weeks now. USPS tried to deliver the med but I wasn’t home. I immediately followed the instructions and scheduled the redelivery but they didn’t come and I tried everything and the package was lost. This happened a few months ago as well. Done did a good job to get a new prescription pharmacy but they use USPS and that’s terrible. I’ve paid the Done membership and the med and OI have no med and Done doesn’t respond.

I've been using Done (donefirst.com) for ADHD management for more than two years. The first year was not great - there were issues connecting with my provider (as in, the doctor herself ghosted me then the company). It was a fairly new service though, and it was during Covid, and it's hard to judge anything based on how it ran during Covid. ;) The service is cheaper if you subscribe on a yearly basis, but because I was having so many issues, I couldn't justify spending that much money when I didn't know how long I could continue using the service. I did, however, continue referring people, including my son, because competing services were so much worse. After I was assigned a new provider, everything has been fine. After six months of no issues, I bought a year subscription. I haven't had a single issue in more than a year now. My son has never had an issue (more than a year for him). Sometimes local pharmacies have issues with stocking meds, but it wouldn't matter where the prescription came from - when the pharmacy doesn't have the meds, you just have to wait. (Seems to happen most often around September when kids go back to school, but there was no issue this year.) I've never had any issues sending messages and getting quick replies. I meet with my provider via Zoom and we meet as often as my state requires. I never have an issue finding an appointment to meet with my provider (Zoom and a very wide range of hours certainly helps!) My provider listens, asks appropriate questions, and seems genuinely interested in my care. I will continue to use Done (donefirst.com) because the convenience is essential to managing my ADHD, and I really do like their service.

I’ve never run into an issue that Support could not resolve quickly. Great follow-up, a user-friendly app, and knowledgeable providers make Done the best choice for ADHD specific healthcare.

Easy and convenient! Started with Done in 2020 and have had a great experience with my doctor and always get quick help for any questions or adjustments to my Rx.

Helpful and professional.