Done.Reviews of donefirst.com

I was a little bit hesitant at first to try out this service, since I have seen a few negative reviews, but I have been seriously struggling with ADHD and didn't want to deal with seeing a psychiatrist in person so I decided to just give it a try. I had my first appointment on February 11th with my Provider, Lauren Ellis and so far I'm having a great experience with Done. The initial consultation went well, I told Lauren about my history and complications and the treatment plan has been working well for me so far. I wanted to schedule my second appointment with Lauren, but I honestly had a little trouble with the interface. I got in touch with their customer service bot and a real person got in touch with me through email almost immediately and was able to assist me in scheduling my follow up appointment.

I was anxious about using a telehealth service to get help managing, but I am so glad I tried Done. I've struggled with my ADHD forever, but have often been able to build-in coping mechanisms for myself to avoid medication. As the demands of my career and, frankly, life in general have significantly increased over the past year or so, I found myself less and less able to keep up. Finally deciding I need to ask for help, I began taking a look at what might be available and found Done. The online-aspect gave me pause, but I read reviews and felt like it was worth a shot. Once I submitted my information, scheduling my first appointment was easy. During the appointment, I was quickly put at ease. I did not feel any judgment, which is what has long been the reason I tried to self-manage instead of seeking professional help. The fact that I was able to have a meeting via the internet was so convenient. I was able to do it right from my office instead of having to travel to a medical office. Overall, the process was smooth and I had no problems communicating, scheduling, etc. After my appointment, I did have a basic question. I submitted it and received a prompt answer. I have only had one appointment so far, but given how well this process has gone for me so far, I am optimistic that I have found a provider that is going to work well for me.

Great experience, very easy and helpful.

I am pleasantly surprised by this service. During the pandemic, I didn’t feel safe doing an in office visit and so I ended up quarantining without my medication for several months. After reflecting on my mental health and realizing I needed a solution, I found Done and their professional team. They don’t judge, don’t rush, and make you feel well taken care of. I’m very happy with the overall customer support too. The website went through a period of upgrades which made it difficult to request refills but reaching out to customer service always provided a solution. And fast.

This was way better than I expected. I was very skeptical of online therapy, but pleasantly surprised. Very professional and organized. They also where a great help with the online pharmacy that I was having trouble with. (No fault of their own). Emails and questions always answered and answered quickly, like a few minutes quick. Very happy I chose Done!

Made the process of getting my ADHD medication so much easier an way cheaper. My previous doctor was charging me $150 a month and I had to go to his office. Done makes the process easy and getting refills isnt a hazzle.

I initially had no idea what to expect, being that I’ve never experienced telehealth like this. However, I was so surprised by how efficient & professional the care team has been. I really appreciated how personable my provider was and I just felt heard during our consultation. Since then I have been in contact with the care team a couple of times and they have resolved every issue in such an effective & timely manner.

This was my first virtual medical experience, so I was little nervous about what to expect. Erin Kim was AMAZING!! Very friendly & the ultimate professional. She listened to me and we figured out a plan together. It was much more like a partnership than any doctor's visit I have ever had.