Done.Reviews of donefirst.com

SCAM!!! They say it's $10 but they actually charge you $99. Scum. They have an F for their BBB rating, how is this allowed to even be a company??

I have been using the service since Jan, and I’ve only been able to successfully fill a script with no delays 1 single time, for 1 single month out of the 6 months I’ve been paying. The rest have been delayed, or through mail-order hell just to arrive. I have never been able to take the therapy daily since I have never had an occasion where they were able to refill on time without interruption to treatment. Now on a random Saturday, 3 days before I’m due for a refill, they cancelled my appointment. Removed my clinician as my provider, put me in a waiting for another provider, and have no solutions for me to continue therapy or reschedule an appointment. They are dangerous and play with people’s health. YOU WILL LOSE MONEY USING DONE, there is no way they don’t win like a casino to steal your money and provide nothing. I strongly encourage patients unjustly treated like myself to report to AMA, APhA, and BBB. CVS already no longer fills for them, let’s get them banned US-wide. They should not be in business. Meanwhile sick untreated people suffer. No replies to emails since Saturday, no replies to repeated scheduling of a call for help. Just an absolute trashbin of company.

Warning! Do not use this service! Soon after I inquired about this service and got signed up, I was charged $200 before I even had an appointment. After I saw the charge, I was upset and I tried to cancel my appointment. Customer service did not reach out for a while 24 hours so I attended the appointment so didn’t waste the doctors time. The doctor did not prescribe me any medication, which was okay. Weeks later, I received another charge of $80! For what? Who knows? This company will provide you with nothing and then continue to pull money from your bank account. They also conveniently have a policy where they do not offer any refunds. This service is a scam and I would not recommend to anyone.

Pros: -They send reminders before your first appt which is essential. -Appt is okay. Diagnosis was debatable. -Overall the first appt is easy. Cons: -Zero reminders of 2nd appt. -Zero check-ins after missed appt. - Zero meds renewed. -Ive already asked about next steps and all they do is send this review for me to fill out. Twice. -Now I'm out of meds & having withdraw/migraines. -Oh, and of course they charged me for the 2nd appt that I never received. Do I recommend Done? Not now.

Done. is a scam sight -- they cannot perscibe adhd meds in nyc and use false advertising to get you to schedule an appointment. Then they use bad refund practices so they charge you pretty much no matter what. They don't have to guarantee a service. They essentially stole $100 from me. I would not use them or recommend them. I think they should probably be shut done.

Renewed my membership in April. (It had been paused for a year). Needed to schedule an appointment with a provider. My online portal is paused so I’m unable to request a membership. Emails (because they don’t have a phone number) go around in circles which makes me think it’s just AI. No resolution. Ive paid for the Membership with an online portal that hasn’t been turned back on since April, it’s now June. No portal, no appointment….no appointment, no medication refill. Getting help is next to impossible. So disappointed in my experience this time with Done and would not recommend to anyone.

I paid for my initial visit with the clinician, and during my visit we went back and forth, one time, about which medication would be best for me. Then, after I said I would give the medication she recommended a try, she said she was going to send my medication over to my pharmacy, and I thanked her and we ended the meeting. Immediately after the meeting I received a text saying "sorry things didn't work out, and your membership has been canceled. So, not only am I out $100, and not only was I literally lied to by the clinician, but worst of all I am still having clear symptoms that I was initially seeking help for going untreated. I pursued this website because I do not have health insurance and can't afford a "conventional doctor's" office prices, and thought I had found hope with this website, only to be severely let down. I received a call saying that this would be made right and I could see another clinician but so far I have received nothing of the sort.

Done's "Care Team Urgent Line" reached out via email with a schedule so that I could make an appointment. (They were quicker to respond to this review) The reaction happened last week. I emailed my primary doctor, and she responded the next day, resolving the issue. For the subscription fee, it is not unreasonable to expect to be able to message a provider when having a reaction to medication. I am not advocating for immediate availability, but there should be a way to send a message without scheduling a meeting. I still cannot access my account without scheduling a meeting, and if the meeting is missed, I will be charged, despite the $79/month subscription. Choosing this service from an Instagram ad was a poor decision on my part. Wish me luck getting my subscription canceled.