Done. allows anyone with ADHD to receive the help they need and live up to their fullest potential. We provide awareness and education for people to learn more about ADHD, confidential and accurate medical diagnosis through telehealth, and actionable ways to receive timely and convenient treatment. Through our holistic approach to ADHD, we are committed to ensuring no one is left behind.
Done. (donefirst.com) has 4,022 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
Done, donefirst.com
Website
donefirst.com
Category
Mental Health
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: September 2026.
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Great providers and health service! Diagnosed me and got me meds for ADHD
Response from Done.Sep 2, 2021
We love that we are able to make it easier for patients to access high-quality providers! Our patients also have a dedicated team on their side to manage other aspects of their care as well so please don't hesitate to reach out to us at any time!
AK
Alex K.
Have had great experiences with my NP
Have had great experiences with my NP, she's incredibly thoughtful and insightful with her advice and guidance. In the past with psych doctors I've felt like they were just ushering me through as quickly as possible, and it's great to get the one-on-one connection and treatment with Done. I've recommended to friends and family with ADHD, and definitely recommend if you're in need of ongoing ADHD treatment.
Response from Done.Sep 1, 2021
We love that we are able to make it easier for patients to access high-quality providers! Our patients also have a dedicated team on their side to manage other aspects of their care as well so please don't hesitate to reach out to us at any time!
ME
Mel
Despite having three separate doctors…
Despite having three separate doctors diagnose me with ADHD, getting medication was an enormous hassle. Medication maintenance with Done has made it so much easier to access my medication on time. Communicating with doctors and staff is a breeze. I have never had to wait for my medication. This service has made life so much easier and not feeling like I have to prove myself is great. I know I have ADHD and I’m tired of having to beg for meds that help me. Done is a great service.
Response from Done.Sep 1, 2021
We have heard countless stories similar to this and are honored to be able to provide relief for people seeking affordable, high-quality, convenient, effective, and judgement-free ADHD care. We believe that everyone should be given access to the resources to set them for success - please reach out for help at any time.
AB
Andrew B.
Done has been a great experience so far…
Done has been a great experience so far and is way better than paying out of pocket for a psych. I was previously diagnosed with ADHD before joining done. The transition was seamless and my new HCP is amazing. She responds to messages quickly and takes the time to listen to me. My medication is always at the pharmacy when it supposed to be. Requesting refill is easy too. Overall a great company and I would recommend this to anyone that is unhappy with their current doctor.
Response from Done.Aug 31, 2021
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
CA
cahhee94
Very good experience so far
I decided to give done a try since it was a lot cheaper month to month & my wife has always said that I more than likely have ADHD so I wanted to get tested, I’m on month two now and I have had only one issue where my card failed to charge but support was very quick to respond. Scheduling with my provider was very prompt and she answered any sort of questions I had & what a difference getting treatment has made for me so far. overall it’s been a 10/10 experience and I wouldn’t hesitate to give them a try!
Response from Done.Aug 29, 2021
We are happy to read this positive experience and to be able to partner with our patients to find treatment options that work best for them. Our support team and providers are so honored to be able to make high-quality ADHD care more accessible to our community - feel free to reach out to us at any time!
NH
Nathan H.
As simple as advertised. Great experience!
I was first told by a healthcare professional to get tested 4 years ago, after 30 years of just accepting ADHD symptoms as just the way it was. I tried maybe three times over the four year span, each time I’d end the process prior to any appointments due to the wait time for the initial appointment and/or the cost of the ongoing treatment.
I scrolled past the Done. ads for a few weeks or even months, even going as far to read the comments (probably why I kept being served the ad) but still didn’t do anything. Then, one of those days came along where I had the motivation to just get things done; and then I think because I simply thought the word “done,” that was enough for the marketing overlords to send me the Done. ad right when I was looking for it.
I signed up on Tuesday had my appointment on Friday. I’m fairly certain I got lucky with a cancellation, but in a previous attempt to convince myself to use the services, the wait time for an appointment was only about 10 days. Which is FAST when compared to the places I reached out to.
The doctor is awesome. The entire appointment I felt very validated and not “crazy” for maybe the first time ever. We had a 20ish minute telehealth evaluation, which never felt rushed, I was able to get all my questions answered. I picked up my prescription at my pharmacy they same day. Since then, I’ve used the online portal to ask questions and adjust dosage. The portal is great, I’ve never waited more than a day to hear back, and once I heard back, if i responded, we’d be able to have a nice back and forth.
The ongoing cost is not deceptive at all. They advertise 79.99 and that’s the bill.
No complaints and I’ve been telling anyone that I even hints at ADD stuff to check out Done.
I know this review sounds like it was written by someone that had something to gain from writing a positive review, but that isn’t the case. I’d have loved to see a genuine review like mine to ease any nerves I had before committing, and I can’t sincerely say, just do it today. If you’re reading this still, you’ve gotta be pretty serious about addressing your mental wellbeing, do it today.
Much love,
Nate
Response from Done.Aug 29, 2021
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
TB
Tini B.
Telehealth is the future
So far so good. I haven't been able to go many places since covid so Done has been a great resource for me. The mental health professional I use at done is great and really makes me feel comfortable as I feel he understands what I deal with on a daily basis. This service is out of state so I have to continue to contact them via customer service every month to confirm my script with CVS. That's really the biggest pain but they do follow through. I would recommend this company.
Response from Done.Aug 28, 2021
We understand how frustrating getting access to care can be, including the pharmacy experience. Our dedicated team is always here to solve our patients' issues as quickly as possible as well as help streamline our patients’ experiences.
BE
Beth
Happy with prescriptions
I had a good meeting with my doctor and she prescribed me medication. It took a bit to get to me but once I reached someone they resolved the pharmacy mix up. Thank you Done team!
Response from Done.Aug 27, 2021
Thank you for bringing this to our attention. We are continually upholding our providers and care team to a high level of service so we are investigating to see where we could have improved. We're so disappointed that your experience does not meet our high standard of care - please reply to our request for information so that we can make sure your issues are resolved.