Done.Reviews of donefirst.com

A helpful and comvenient way to manage my medications. Getting in touch can be difficult but once I do any issues I have are always resolved swiftly. Thank you!

I appreciate the efficiency of having a coach that was able to listen to the symptoms I was experiencing and furthermore respected my apprehension of being prescribed medication. We started off with a small dose and it was nice to come to the conclusion that my prescription was mostly used on an “as needed” basis.

I've had a good experience with Done in terms of getting a prescription to treat my ADHD. I felt the prescriber listened to my concerns and I felt involved in the process of prescribing. I've received reminders via text and email when it's time to refill the script. And the only time it took a while for my script to be filled is when the pharmacy was out of the medication, which is no fault of Done. The only reason I gave 4 stars instead of 5 is because I have had a difficult time logging into their platform to schedule followup appointments. I've found myself having to reach out via email to try and schedule a follow up when I should be able to do it through their site. The links that I've gotten via email have contained links that don't bring me anywhere, so that's been an inconvenience. At this point, I've used Done for about 6 months and have no other complaints. Overall, I'm appreciative of their services.

Edit: my provider got back to me that evening. I know they are probably so busy so I am raising the stars in my review. Old: Last month I had an issue where my provider quit and they had to find me a new one, where I was without meds for a week. I have been waiting more than 3 days for a refill.

Pretty sure at this point they are fraudulent. I’ve been set up With a doctor (Steven Knott) who didn’t show up to the first appointment and then I was charged almost $200 for a missed appointment that HE missed. After that they rescheduled me without contacting me at all, just a text that told me a time, date and link. He then canceled hours before that appointment and once again rescheduled me, and continued to cancel and reschedule me for 5 more appointments over the course of three weeks. This is just completely unprofessional and not okay. Edit: After posting this review I was set up with a therapist who immediately helped get me back on track with my treatment ❤️ I seriously appreciate all that they have done to make up for my first experience

A little more costly for me compared to an online competitor for self pay mental health at the time, but not by much. If counseling is what you require I would suggest Better Help because counseling isn't offered here. However, I feel fortunate that I can continue to receive medication care for ADHD w/ anxiety & depression with a mental health NP / Psychiatry via an online platform at this time. In the beginning, it was difficult to communicate with the Done First team because there wasn't a clear link for that or an assigned person for outreach but in the end, I got the hang of it by using their online portal for consultation questions, medication refill requests, schedule an appointment, etc.

Done. went above and beyond to get my medication. They even answered me on the Facebook Messenger app to help me out and reached out through text message and phone to make sure I was able to get my prescription.

Dr Decker is very educational in his approach, he responds timely and listens to my concerns. This process is so easy.