Done.Reviews of donefirst.com

Done. really helped out when no one was taking on new patients during Covid. The online portal is relatively simple and easy to use. Appointments are always available, and so easy to set up. Done. honestly helped me take the next step in my career and I could not be more thankful.

Super Solid.

Great customer service! Highly recommend

Great experience overall. Makes life a lot easier being able to have online communication / visits.

My provider has always been very responsive and when we’ve had our consultations she was very calm and didn’t judge my answers. Whenever I’ve had requests about changing pharmacies, submissions for monthly refills, or questions about side effects I’ve always gotten a quick and thorough response. This last time my refill did take about 3 days to process but I wasn’t too surprised since when I submitted to my provider i was told it would take 3 days to process. Technically longer than usual, but can’t complain when you were told the length of time and that’s how long it took. I read the other reviews and they seem a little off base to me; yeah a provider may be a few minutes late(that happens in drs offices and usually is longer than that), refills are completed on time and may take processing time(but they are transparent about this fact so it’s no surprise), and while I haven’t had an issue with my provider quitting I have with other telehealth companies where that’s happened like Betterhelp but that kind of feels like a theme of the times right now. This company is still providing health services, services which require carefully processing people based on the kind of medical services they provide, and I think it’s kind of ridiculous to complain about the “customer service” when it’s not like we’re ordering a burger. Anywho I’ve been happy, and 5 stars wasn’t given because it’s been a blissful time but I’ve never had any issues with them so why reduce for factors out of their and my control?

Edit: Done First fixed my original issue, and I am impressed! This company is fast. This is how ADHD treatment should be in the 21st century!

I have been very happy with Done as a solution to my problem of getting a judgement free help in dealing with my ADHD. After having to change care providers due to insurance changes after years of treatment, I was denied drug treatment due to my age despite my health and fitness being excellent (like top 5% for my age group). My provider Anita has been very responsive in communication to my needs and I have had no issues with my pharmacy. I think they are definitely worth trying if you have problems getting treatment.

I answered the questions and then was provided with multiple times and doctors for my first appointment. My doctor was kind and thorough. After explaining the different types of prescriptions he recommended the one he wanted to start me on and explained how to take it and what I should expect and when/who I needed to contacted if I experienced specific side effects. He then obtained my pharmacy info and told me to wait 2 hours before I contacted them. I called the pharmacy and gave them my insurance information and they told me I could pick up the prescription in one hour. It was ready when I got there and I was again told how to take the medicine and what to expect. I scheduled a follow up appointment in 30 days as directed. I was told by my doctor that he could change the dosage if necessary at that time, but he would not increase it before then. I was told to message him through the Done App at any time with questions. I have seen some negative reviews saying how long it took to get a prescription fill but from the time I scheduled my appointment to picked up my prescription it was less than 12 hours. I don't think you can ask for a better experience than that!