Done.Reviews of donefirst.com

I have been using Done to manage my ADHD since its launch in 2020. ADHD runs in my family, but in the times I had sought care with my PCPs, I had always encountered reluctance to prescribe medication. Either I would be recommended vitamins, diet changes, “you should try therapy,” or a psychiatrist referral and not be able to get an appointment for 6-8 months. I heard about Done during the COVID lockdown, and being stuck in my house constantly was making my ADHD unbearable. Since making my initial appointment, I have finally been able to sit down and accomplish tasks. It’s been amazing to recognize all the coping mechanisms I had developed over the years (post-it’s everywhere, constant to-do lists) that I no longer have to do. I can sit in meetings without fidgeting or tapping and focus on the information being presented to me. I have been so confident about what I am able to achieve now that I’m no longer struggling with my ADHD that I just completed my Master’s degree alongside my full-time job and being a single parent. My provider has been absolutely amazing and always listens to my concerns. I have had a few occasions where it was difficult to have a prescription filled or reach support right away, but I don’t think they were any problems that wouldn’t happen with a local doctor. I would highly recommend Done to anyone who is looking for convenient and effective ADHD treatment.

Thankfully through Done I am able to have access to proper mental health care easier. They have been a great help and there are no issues yet.

I live in a very rural community. Access to healthcare is costly, inconsistent, booked out for months, and often requires a day of travel. Although telehealth is a relatively newer means of providing and receiving care, it is cutting edge in service to the patient. Every system takes time to refine procedure as it strives for efficiency. And let's be honest, the provider on the other end has a life too, If you receive a rescheduling text, be grateful! Last thing I want is to receive a phone call in the middle of an important meeting. And I have never run short on my perscription. My check-up appointments are to the point and thorough. My provider is AWESOME! She's highly educated, experienced and prompt to respond to my messages. She empowers me and has literally navigated tremendous change in my life. The treatment plan she has lined out for me includes the elimination of prescriptions I was taking to treat what I now know was a misdiagnosis. I've referred a few people to Done for testing and evaluation. Done takes the stigma, shame, and burden out of treating and managing ADHD. It's not easy to gain my trust and respect. To say that Done has, is a game changer for me. Don't make your relationships, work, social life, and most importantly, your mental health pay the price any longer. You have a life to live. Let Done help you live your best life!

It's been a great experience & their customer support is fantastic. Haven't had any issues & have had so much help through mental health support. I'm so thankful.

I’m sorry to read the other bad experiences, but I’ve had nothing but positives. The initial consult was very personable and in depth and I felt really comfortable discussing my issues with the provider. My prescriptions were called in immediately and the pre-auths were handled quickly. I’ve asked for a medication adjustment several times and this has always been addressed quickly. I’m very happy with Done First.

I am so sorry to see that other people have not had a great experience with done. It has truly changed my life. Realizing I actually have ADHD after being diagnosed with anxiety and depression for 25 years is a revelation. The done team made it possible for me to get evaluated and start medication within days after I had tried through my regular doctor to get a referral for more than 4 months. Then the referral couldn't see me for another 6 weeks. I was at the end of my rope and desperate when I found done and within days, I was thriving. I did need a medication adjustment at first and it took longer than I would have liked to have an appointment with my provider, but since the adjustment was made I have had no issues. I even moved states and had to change providers and pharmacies. Mary had an issue when she went to send my prescription to the new pharmacy and called me right away, then also followed up with a message in the portal. My experience has been so starkly different than so many of these reviews that it's confusing. This is most definitely not a scam.

I really feel like Done is a great place to get what you need. Done does a great job of tending to what matters, as getting prescriptions online, instead of in-person has to be a serious process. I fully appreciate what Done is doing by carefully helping those who might need a simpler process.

Done frustrated us at first even. Our sons appointment went great. It was after the appointment our frustration started. We felt there was a lack of communication and there was a prescription delay. An employee, Franz, (liasion) took over, and stayed a couple hours after his shift was over, providing us with consistent, professional updates, until the prescription was confirmed as sent to our pharmacy. That’s a level of customer service that’s rare and goes above and beyond. As parents we so appreciate this individual keeping us informed. We went from wanting to report Done to being comfortable that we partnered with them in treatment for our son. I highly recommend Done because if/when there’s an issue they will resolve it with you. That’s a highly valuable practice that lets us know they value us and will work with us. Thank you Done! Thank you Franz!