Done.Reviews of donefirst.com

My intake appointment was with a very good listener who was kind. I've been medicated for my serious adhd before and was trying to get back on medication with minimal costs and wait time. Having spent close to a year jumping through hoops finding a diagnosis the last time I was being treated (5 years previously) I am so thankful for Done's service. They connected me with a psychiatrist in my state within 24 hours. I would give them 5 stars but there was a small issue with receiving my medication; pharmacists can refuse to fill scripts at their discretion and because I had no history at my nearest walgreens the pharmacist chose to not fill the script. I contacted done a couple different ways - arranged a phone call and messaged those who needed to know. About 3 hours later my prescription had been resent to the pharmacy I used previously and they filled my prescription. Done loses a star here for two reasons - clearly they can't gaurantee that pharmacies will comply with the prescriptions and that could be especially challenging for a client who has no previous adhd medical history. Also. They don't have a phone number you can call on demand for support. However, you can arrange a phone support call at your convenience - I had to wait about 4 hours for my call and thankfully my problem had been resolved by then.

The Cheesy: access to adhd medicine and the diagnosis may have changed my life. I always had a feeling the struggles in my career and life in general was due to ADHD but I was too proud to talk about it. The practical: I gave 4 stars due to a hiccup once I was diagnosed and tried picking up a prescription. My insurance required a “prior authorization” before allowing the prescription to be filled. Trying to get back in contact with my provider proved quite difficult. I couldn’t access the portal to send a message to the provider to get the prior authorization processed. Took two phone calls and a negative text message survey to finally talk to someone. I wasn’t able to get my medicine for almost a week after my diagnosis.

For starters the service subscription is expensive. After my first appointment I cancelled my subscription because I wasn’t happy with the process and didn’t feel I was heard. After being without meds (my own fault) I decided to give it another try. I email the therapist and expressed my concerns and they responded to me within 48 hours. I was able to make an appointment within a few days and had no issues getting my script filled at my local Walgreens. I will continue my subscription.

I have been using them for over a year and it has helped me a lot with my adhd symptoms.

My consultation and one-on-one session were great. I felt heard and understood. The medication management set up was calibrated perfectly for my needs. There is a bit of miscommunication and delay in response times, but overall, I’m very satisfied and if communication stays consistent, I will continue to use their services.

Thanks to the months-long wait to see a doctor in my area, I first signed up for Done during the pandemic. And, for the most part, my experience has been positive. The providers are kind and caring, and the doctor who diagnosed me was very thorough and knowledgeable. I have had occasional problems with scheduling appointments on the app, but nothing major. I’d definitely recommend Done for those who have an urgent need but can’t see their providers for several months or can’t find a provider.

Has been a lifesaver—-meds have changes my life. Sometimes response takes a few days but I’m pleased with the service

I relocated states and had to wait for an appointment with a provider in another state. Which was very inconvenient to be without a prescription and still having to pay for the service for months. However, when I finally was connected to a provider, he was very engaging, professional and seemed concerned for me as a person. I appreciated the quality of provider. For this, I rate would rate 3 stars for the service, this could be better about gaps and charges for service while waiting for a provider: They could be forgiving knowing you don’t have an appointment for months ahead. 5 stars for the quality of my new provider.