Done.Reviews of donefirst.com

Ms. Cornelia, NP, is truly an amazing provider. She’s empathetic, caring, and compassionate! Doesn’t just push pills, but truly helps develop a treatment plan that is holistic, realistic, and obtainable. Done provides a wonderful service of connecting well trained mental health providers to patients. Convenient and affordable!

Very helpful and convenient service.

I was almost going to give a not so nice review, however I got in touch with this lovely woman Zsz-Zsa. She was able to help me to refill my script and not only that, she listened to my concerns with compassion and empathy. A BIG thank you to her!

I've been using Done for about 2 years and I can't say enough good stuff about this service. I'm so glad they are helping to fill a big gap in mental healthcare by providing affordable and easily accessible adhd treatment to many people. I don't have health insurance so using Done has been a lifesaver. It's way better than relying on local psychiatrists/PMHNPs in my area who never have availability. Thank you Donefirst.com!

Been with Done for almost two years. Never had a problem with my provider and getting refills. My diagnosis consisted of a thorough review of my medical history, work/education history, personal/social history, my symptoms which I’ve had my entire life, severity of symptoms and a number of diagnostic surveys and interview question, and more. We touch base every few months via appts, and communicate online when needed. She is very intelligent and experienced with ADHD and the mental health field and provided me with the right treatment for me which has helped me in all aspects of life especially at work and with my family. There seems to be a bipolar trend. People really love Done, like me, or they hate it. My theory is that it’s mostly because of their Provider, who may have too high of a case load, which then means more Providers need to be brought on board to compensate for the workload and more checks need to be made regarding the workflow. Other theory is that people are having trouble getting refills at a pharmacy perhaps due to supply chain issues, not Done’s fault. Done has been amazing for me, it’s been convenient and has helped me tremendously in both my personal and professional life. It is especially helpful for people like me who have poor access to psychiatric and mental health care because of where I live and my personal, family, and work schedule. Thank you Done!

I’ve been waiting for months to get into an area therapist to get ‘another’ diagnosis as my last one was lost! I know I have ADHD and so very thankful for Done! Now, I’ll still get into a therapist unless of course they cancel on me again. And my Done therapist didn’t spend 5 minutes like the guy giving one star! I did the test, had a zoom meeting, answered questions and then shared what I experience. She asked for examples etc!

Had a thorough consultation with the practitioner. Done followed up and checked on me in the days and weeks that followed. No complaints.

*Update* I spoke with the urgent care line today, and they actually came through, and in record time. They had the problem fixed in about an hour. I greatly appreciate them going above and beyond to take care of the issue! Here we go again. I'll give them credit, they didn't screw up October too much and my prescription was only 2 days late. But my prescription was due November 27, but the portal was out of sync and wouldn't let me request my prescription. It took a couple days for customer service to get this corrected. When I was finally able to submit my request, I was told that it could take up to 3 days for it to be sent. It's been more than 3 days and I've heard nothing. I emailed customer service again, but I've received no response. Now I know it's not likely that I'll receive the medication this week since it will take days to get the prescription sent, and once it is, the pharmacy (the only one that will accept the prescription) will have to order the medication, which will take a few more days.