Done. allows anyone with ADHD to receive the help they need and live up to their fullest potential. We provide awareness and education for people to learn more about ADHD, confidential and accurate medical diagnosis through telehealth, and actionable ways to receive timely and convenient treatment. Through our holistic approach to ADHD, we are committed to ensuring no one is left behind.
Done. (donefirst.com) has 4,022 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
Done, donefirst.com
Website
donefirst.com
Category
Mental Health
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Since I was introduced to this team I can see that they have taken steps to use our experience and feedback to improve. They do have an attentive team. From a cost/time standpoint, they save me so much time because of the simple fact that my consultations are on time, unlike the drs office. With the landscape of medication now, the 30 day prescription renewal process makes sense so they can work closely with a patient as any Dr should.
Response from Done.Mar 6, 2023
We are happy to read this positive experience and to be able to partner with our patients to find treatment options that work best for them. Our support team and providers are so honored to be able to make high-quality ADHD care more accessible to our community - feel free to reach out to us at any time!
JA
Jake
Reliable and Easy
Provides reliable and good service in a straightforward way.
Response from Done.Mar 6, 2023
Our support team and providers are so honored to be able to make high-quality ADHD care more accessible to our community - feel free to reach out to us at any time!
ST
Stuart T.
Excellent service
Excellent service. Care really depends on your assigned provider and can be anywhere from OK to absolutely fantastic. My first provider was OK but I was switched after a few months and my new one is the absolute best.
Response from Done.Mar 6, 2023
Thank you for taking the time to share your thoughts! Our mission is to empower everyone to reach their full potential - please feel free to reach out to us if you have any feedback on how we can improve our services as we carry out our mission!
TM
Tony M.
After waiting a long long time to get…
After waiting a long long time to get an evaluation from my health plan, Done came through and gave me the official diagnosis that I needed to get started on taking care of my ADHD.
Response from Done.Mar 6, 2023
We are happy to read this positive experience and to be able to partner with our patients to find treatment options that work best for them. Our support team and providers are so honored to be able to make high-quality ADHD care more accessible to our community - feel free to reach out to us at any time!
DG
Daniel G.
DONE is an A+ team and it gets better.
DONE is a great team that consists of customer service, providers, and experience. I was offered a 15-day payment extension to take care of multiple issues that I was confronted with due to things out of my control. Their bedside manner and customer service are better than the nurses inside a clinic as some can be very mean and forget about you the moment you leave the clinic. DONE is not like that. I want to give a shout-out to Sharmane from the customer support team.
Response from Done.Mar 6, 2023
Thank you so much for taking the time to leave a review! We are ecstatic to see this positive review. We understand that there are many barriers to patients receiving the care that they need and deserve within today's healthcare system. It is an honor to provide a service that increases accessibility to care for patients with ADHD. We take feedback very seriously - please don't ever hesitate to reach out to us with how we can improve our services in the future!
SM
Sabrine M.
So helpful!
Done has been incredibly helpful in managing my mental health. Their portal is easy to use, their providers are very supportive, and their customer support is fantastic. They are always willing to go the extra mile to ensure my needs are met.
Response from Done.Mar 5, 2023
We are happy to read this positive experience and to be able to partner with our patients to find treatment options that work best for them. Our support team and providers are so honored to be able to make high-quality ADHD care more accessible to our community - feel free to reach out to us at any time!
RW
Ryan W.
I have nearly 16 months of continuous experience with Done. They have been everything that I could ever ask for.
I have been a Done. customer since November, 2021. I have 20 years of professional experience in the personal and clinical health care industry. Every step of my journey and interaction with Done has always been met with prompt, appropriate, professional and informative experiences. There was a fluctuating time during the summer of 2022 when I noticed that several major national pharmacy chain corporations self-imposed a restriction of honoring legitimate prescriptions. This was a pretty rapid development that appeared to send shockwaves throughout the industry. I have clinical ADHD. I also have close immediate family members have diagnosed ADHD. It has genetic markers and tendencies. I have found that it was stigmatized as an adolescent or juvenile-prone disorder “that most people grow out of.” As I matured I realized that it was easier to be appropriately diagnosed and treated with ADHD as a child. The problem with my situation was as I grew older, matured, graduated college, married, moved to different locations and switched doctors (or had a significant gap in primary doctors), I “thought” that I had matured past the point of ADHD. My perception of the adult way of dealing with these symptoms was to just focus and fight through it, no matter how difficult or time consuming.
Done. was a life-changing paradigm shift in my life, professional career and family that I can directly attribute to their help. They have unmatched accessibility, personal attention, professionalism, and customer service…but the medical staff and doctors that I have experienced are everything that you want and need from a medical professional.
Response from Done.Mar 5, 2023
Thank you so much for taking the time to leave a review! We are ecstatic to see this positive review. We understand that there are many barriers to patients receiving the care that they need and deserve within today's healthcare system. It is an honor to provide a service that increases accessibility to care for patients with ADHD. We take feedback very seriously - please don't ever hesitate to reach out to us with how we can improve our services in the future!
RW
Ryan W.
I have nearly 16 months of continuous experience with Done. They have always been first class for me.
I have been a Done. customer since November, 2021. I have 20 years of professional experience in the personal and clinical health care industry. Every step of my journey and interaction with Done has always been met with prompt, appropriate, professional and informative experiences. There was a fluctuating time during the summer of 2022 when I noticed that several major national pharmacy chain corporations self-imposed a restriction of honoring legitimate prescriptions. This was a pretty rapid development that appeared to send shockwaves throughout the industry. I have clinical ADHD. I also have close immediate family members have diagnosed ADHD. It has genetic markers and tendencies. I have found that it was stigmatized as an adolescent or juvenile-prone disorder “that most people grow out of.” As I matured I realized that it was easier to be appropriately diagnosed and treated with ADHD as a child. The problem with my situation was as I grew older, matured, graduated college, married, moved to different locations and switched doctors (or had a significant gap in primary doctors), I “thought” that I had matured past the point of ADHD. My perception of the adult way of dealing with these symptoms was to just focus and fight through it, no matter how difficult or time consuming.
Done. was a life-changing paradigm shift in my life, professional career and family that I can directly attribute to their help. They have unmatched accessibility, personal attention, professionalism, and customer service…but the medical staff and doctors that I have experienced are everything that you want and need from a medical professional.
Response from Done.Mar 4, 2023
Thank you so much for taking the time to leave a review! We are ecstatic to see this positive review. We understand that there are many barriers to patients receiving the care that they need and deserve within today's healthcare system. It is an honor to provide a service that increases accessibility to care for patients with ADHD. We take feedback very seriously - please don't ever hesitate to reach out to us with how we can improve our services in the future!