Done.Reviews of donefirst.com

Consistent service. Simple. Judgement free. Couldn’t ask for more.

I have been with done for over a year. I initially did not have the best experience. My membership was cancelled without warning and all my history was gone. I later found out it had to do with my provider from Done. She is/was no longer with the company and done, for a short period of time, was of no help getting me the medication I had come to depend on. After many emails and phone messages I was finally able to get in touch with the right people. They got me a new provider who is amazing. He responds quickly and is very informative. A lot of these bad reviews are for the same thing but I think you need to realize that one, it is a newer company. They have a lot of kinks to still work out. Two, we all have adhd and when we are without the medication that makes us able to function and get through the day we are the most impatient bunch. They are also a large company that provides this service to a lot of people. You are not going to get a phone call/email back immediately. It’s just not going to happen. Because they are still responding to the requests and problems from yesterday and the day before. Things you need to do to make sure Done will work best for you. Call all the pharmacies in your area and make sure they accept telehealth prescriptions. Not a lot do. Some do and then suddenly they won’t. That is not Dones fault. The rest of the world needs to catch up. Going to the doctors office in person is going to be a thing of the past unless it’s an emergency or a specific procedure. Be patient and also make sure you are keeping the doses you skip or don’t take somewhere safe incase you run into a pharmacy problem and you will have some to hold you over. There is a National shortage of Adderall. So you need to call your pharmacy ahead of time to make sure they have it in stock before Done sends it in. If they do not, use one of the other pharmacies you called that take’s telehealth prescriptions and have them send it there. I called 6 pharmacies before I found one that had it in stock yesterday. If you do all of these things and you actually have adhd, Done health will not disappoint. At all. I don’t know if it’s expensive or not because I went a long time without insurance and did cash pay for everything so their prices are fair to me. More than fair. Manage your expectations and do your research and you will not have any problems whatsoever. I’m glad I found them and I no longer have to take time off of work and go 26 miles away for a 30 minute session and a hour long wait time just so my other doctor can write a prescription. My time is a lot more important to me than a few extra bucks for the monthly fee. Response: Howdy, I have asked a couple times for a list of participating pharmacies to help since my insurance no longer covers walgreens. That would help me a great deal. Cash price for the prescription, especially name brand is a little intense.

Excellent. Helped me a lot during a time of great need. Would recommend for those who need the help but have limited resources.

I am so glad that I took action and invested in my health by seeking out the services of DONE. They have genuinely helped to remove the stigma and provide adequate support for my condition. In less than 6 months, my quality of life has drastically improved, and I feel more productive and confident in everything I do!

I love the ease of using this app. My clinician is professional and easy to get in touch with. The billing has been no fuss. I appreciate the billing documents available online to file with my insurance. I definitely recommend seeking care through Done if you are looking for convenient care from home.

I’ve been using this platform for about 8 months now and have never had any significant issues. I’m able to get ahold of my care provider when I need to, I get my refills sent to my pharmacy right on time, and the customer service team has been very helpful as well! I’ve recommended to them before about updating the portal as it is a bit outdated and not very mobile friendly but I’m sure it will only get better with time. I’m also not entirely sure how the refill system works but with proper medication management I’ve figured out the best routines that work for me.

Done. has made it easy and accessible to connect me with a healthcare specialist that was able to help me get the medication I need!

Easy scheduling appointments. Great customer service. Affordable