Zhiva
Won’t send refills even though they say they did
I was prescribed zoloft I believe its called for my depression. They said they treat for ADHD but that they could treat my depression. At first it was good & the medication worked for me. I had tried lexapro, bupropion, and prozac but none of those helped, but I got those with different mental health websites. Anyways with done first mental health they only sent 1 prescription to my pharmacy. I ran out & requested a refill, they kept telling me they already sent it but my pharmacy said they hadn’t received anything and even faxed my doctor and nothing. So I had to stop taking it but not by choice. I don’t recommend done first, they aren’t professional.
Response from Done.Jul 26, 2022
We are very sorry that you were not satisfied with our service. We highly respect our patient’s privacy and we’d love to assist in resolving any outstanding issues. To better serve you and ensure that your concerns are taken care of schedule a call with our patient care coordinators through this link (https://donefirst.as.me/doneUrgentLine). Upholding patient privacy rights is of the utmost importance to us, so please respond to the Trust Pilot request for information so that we can help!