Krystal J.
1 Year Patient.
This week marks *exactly* One Year that I have been a Patient with Done. In this time, they have treated me better than any medical professional in my life. As a woman in my late 30s, things said are disregarded or ignored a lot of the time. Not even once with my Doctor at Done. She never seems too busy to respond to me, nor seem annoyed by my 2 & 3 part questions. In fact, just the opposite. She noticed that I prefer things with clear steps in lists so that I don't forget, and she started responding with them. She doesn't get frustrated with me when I get sidetracked while speaking. As someone who has been told my whole life that I talk more than I should, or that I am "too much", it means a great deal to feel seen and heard.
Response from Done.Mar 14, 2023
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!



