Done.Reviews of donefirst.com

i like the flexibility of virtual care. my doctor is really nice. however, they’ll switch your doctor without notice or warning often. at least thats how its been for me lately.

I was able to get an appointment and diagnosis very quickly. There is a medication shortage all over the United States so getting the prescription filled was my biggest challenge. There are many pharmacies that do not work with Done, and even the ones that do were saying they wouldn't fill meds because the provider was out of the area (LA, I am in Sacramento) however I was able to connect with a mail order pharmacy (no insurance) and received my medication. Now I am on the right track.

Initially, I was not pleased with my first practitioner but after expressing my concerns to the company, they replaced them with someone whom I am much more comfortable with and got me on the meds that seem to be ultimately right for me. Anytime I have reached out with a question or concern I have received prompt responses. This company was recommended to me by a friend and a month in, I have no regrets.

It was It was quick and easy to get my diagnosis plan in order to help me a lot and got me back on track. Thank you very much.

Never really had a bad experience with done. Their customer support is amazing and always quick to respond. Highly recommend.

Done has always had great customer service and doctors to talk to. The messaging system is a little slow but once i get in contact its always helpful

Done was a little bit of a pain in the beginning with requiring in-person appointments (and then forgetting I already went to an in-person appointment and trying to require another one, etc). But once we got past the initial setup, it's been a piece of cake. It's nice to not be judged for wanting to get help. I would highly recommend Done to anyone wanting to learn more about ADHD.

I used done during the pandemic because I was concerned about my ability to focus/concentrate. I have been using Done for over a year at this point. When I first used Done, it was extremely disorganized and hard to get ahold of my provider. I was not able to easily get my prescription and at times I got messages that did not answer any of my questions. In the last six months, my experience with Done has improved immensely -- it is clear they are focusing on the service that they provide: I get follow ups after appointments, I can easily reach out to my provider, and I feel like my provider is more responsive. If you are looking for a service that is easy to use and straightforward, I would recommend Done. They don't always get it right the first time but it is clear that they are focusing on improving the experience.