A. B.
Done with Done
I received no service, never participated in an evaluation or session and from May 27 to June 6, paid $298 for nothing. I disputed the charges because of the misrepresentation and initially was granted a charge reversal. During the process and after I cancelled my account, Done attempted to steal more money from me. The attempt was unsuccessful because I froze my card. Ultimately, my claim was denied. I cancelled the credit card because I did not trust Done to be done. I would not recommend them to anyone.
Response from Done.Jul 29, 2024
We are so sorry that your experience does not meet the high level of care that we strive to uphold. We would love to help investigate and resolve any possible outstanding issues. To better serve you and ensure that your concerns are taken care of, schedule a call with our patient care coordinators through this link (https://donefirst.as.me/doneUrgentLine). We value our patients’ privacy rights so we kindly request for you to respond to the Trust Pilot request for information so that we can reach out and assist.