Dollar TreeReviews of dollartree.com

Worst customer service ever! 3 weeks, 3 calls and 4 total hours on hold. I called about a broken piece in my order and after three different ‘our policy is’ I am stuck with a new 4 pc glassware set of 3. Not acceptable! It’s now January 28th and I requested that the company be notified of my posted complaint. I haven’t heard from the company or gotten a refund. I at least expected them to reach out to me to see if they could clear up the problem. I stand by my “Worst customer service ever!”

Dollar tree is a horrible company, owned by a man, who doesnt give a damn about his company. Working for dollar tree is not a career, but a place where you can make extra money. They hire anybody for management, who does well at the job. Employees dont show up, and dont care to work there. They also dont give their employees any type raise for being for a long period of time. They want you to be cashier, stocker, cleaning crew for $7.35 hr in houston tx. The stores constantly gets robbed and dont pay you for your dramatic experiences. Like I said treat that job as a secondary and not a permanent.

The place wasn’t not clear but we save money

Placed an order online 11/16 with a delivery estimate date of 11/19. After the 19th I reached out to customer service email, since that is the only form of contact they offer. I did not receive a response on my order status after 4 days so I emailed them again asking someone contact me with my order status. This order was placed this way because it was showing store pick up was several days after the 19th so I chose shipping to get before Thanksgiving. Still no contact a week later! Come home yesterday to my order sitting there and then this morning I get an email saying my order has shipped! Really?!?! Now I dont even need my order since I went to Michaels and bought it in store! Will NEVER do business with the online store again!

Love them! I wish they all had a freezer section.

If I could give them 0 stars, I would. I ordered items and when they didn't arrive, I needed to spend hours on hold to finally speak to someone who told me my order was never fulfilled because a different warehouse ships them out and they don't know whether the warehouse has them or not. What? You don't know if you have what you are selling? You don't know who you are working with or what they are doing? That's just bad business. It was a major inconvenience for me causing me to lose money and time. I will not be shopping there again and will advise anyone and everyone not to shop there in the future.

After I pulled all my items at home I find out that I have an emty product. I stopped on that store because I was on that side of town but that store is always a mess and this time have a really bad smell.

Work very close to the Dollar Tree at 4826 Fairmont Pasadena Texas. I walked into the store after googling gift boxes for sale which brought me to Dollar Tree site. Asked the clerk "do you sell gift boxes?" The clerk turned to her manager and directed me to gift bags. Upon realizing this was not what I wanted , I returned to manager who had stacks of emptied stock boxes . The lady manager immediately yelled out "WE DO NOT GIVE AWAY BOXES " . NEVER will I grace this store with my presence again - rude-rude -rude.