Rain L.
Your money is more important to them than you are.
I was charged for a yearly membership that I was not expecting. They said that they had let me know a month earlier that they would be charging (which in itself is weird because of how early the reminder is). Nonetheless, I couldn’t find their email anywhere. I asked if I could have a refund as I do not use their service, and we really need the money because we just had a baby. They refused to give our money back. I was hoping they’d be kind enough to do this. Unfortunately not. I’m really disappointed in the people that run this company.
Response from Dollar Flight ClubJan 26, 2023
Rain, We apologize for any issue or confusion regarding your membership. The renewal email is sent one month in advance to give people ample time/notice to cancel their accounts. We try our best to make the renewal information as obvious as possible throughout the sign up process and along with the renewal notice. We did take a look at the ticket and offered a few solutions it appears. We apologize for any issue and we wish you congratulations on the newborn. -The DFC Team