GL
They are really unethical
They are a disgrace - you have to sign up with a nonrefundable auto-renew. They know that their service has only limited use and doesn't work for most people since the deals require extreme flexibility when booking. Most people realize that this doesn't work, forget to cancel and then are stuck with the auto-renewal fee. Utterly unethical. The auto-renew itself isn't the issue - the non-refundable is: Any customer friendly company would allow cancellation of an unwanted auto-renew and refund a pro-rated amount.
Response from Dollar Flight ClubMar 6, 2023
Hello, We're sorry to hear that you've had a negative experience with Dollar Flight Club. As a subscription based service and like many other subscription based businesses accounts are set to auto renew for the convenience of the customer. We do include in our terms that accounts must be canceled to avoid being charged. We also send renewal notices in advance of the charge to give ample time to cancel the account. Again, we apologize for any issue and hope you have a wonderful day. -The DFC Team




