Dollar Flight ClubReviews of dollarflightclub.com

*edited addendum after company reply to this review* The company wrote to say they do send emails about renewal. Folks, there are plenty of people going back months stating the same issue. They had no idea they had a renewal approaching. I had zero notification. Don’t sign up for the free trial. As others said, there’s no notice on membership renewal. They refused my refund, even though I cancelled the day it posted to my account. They claim their small business cannot refund me. Sign up for GOING. A much more ethical company.

Using DFC, I was able to get over $600 off of my ticket to Singapore. I’m super grateful and Can't wait for my upcoming trip!

This company is a scam. Even when you cancel they continue to bill you. Even when you complain they say it’s your fault. If they had a legit business they wouldn’t need to employ fraudulent practices. Avoid at all costs!

Awful overall experience over a three year period. Flights offered are in niche areas, odd flights at off travel times, where you might find a bargain, but overall I found I could do better or as well with other travel partners. Very difficult to cancel. Rigid cancellation policies and rote customer service responses.

Using DFC, I was able to get a cheap ticket for a quick hop from FL to PR. Can't wait for my trip! I follow their alerts all year and look at trips I can afford that I wouldn't find otherwise

Dollar Flight Club renewed my subscription without my prior authorization and took the funds from my credit card without my permission. They refuse to refund even though I told them that they did not reach out first to tell me that the subscription was up for renewal - they just took the money ab refused to refund. Very dubious business practices. There should be a zero star rating as an option as I would choose that as the lowest possible rating. Their response was that they did send a renewal email - that is a lie. Nothing was sent to me about renewing before the money was taken from my account.

I signed up for the 30 day free trial of Dollar Flight Club and unfortunately missed the transition to the paid annual membership because I didn’t get any reminder email. I contacted support immediately after noticing the CAD 94.88 charge, explained it was an accidental signup and that I hadn’t used the service at all. They explained that refunds are not possible per their policy, but offered an extra year of premium membership instead. I politely declined the extension as I didn’t want the service, but they were unable to offer any other solution. After that, my follow-up messages went unanswered. I understand the policy is clear, but as a customer who made an honest mistake and received no value, I was hoping for more flexibility or understanding. This experience left me feeling that customer satisfaction isn’t always prioritized in such cases.

Predatory website, offers no refunds for any reason. "Send" a renewal email a month in advance but it has nothing in the subject line stating that it will auto renew. After I went on the website to cancel I dont even see the option it just says downgrade membership. I emailed the day I got the charge and they are refusing to refund any of the charge, I have never used their services. They dont even offer a good service, anyone can find these deals with google flights.