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DogVacay Reviews | Read Customer Reviews of dogvacay.com

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Animals & Pets
Pet Stores
DogVacay

DO

DogVacayReviews of dogvacay.com

4.93,002 reviews
Pet Stores
Santa Monica

Call Directions Website

DODogVacay4.9

Reviews3,002 About Contact

Overall score

4.9 out of 5

Excellent

Average of 3,002 reviews

Distribution

5★90%
4★7%
3★2%
2★1%
1★1%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(855) 364-8222
dogvacay.com
[email protected]
Santa Monica

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About DogVacay

DogVacay is the leading online service connecting pet owners with over 60,000 loving sitters across the U.S. and Canada. With our five-star-rated sitters, 24/7 customer support, and daily photo updates, pet parents can travel or drop their furry friends off for daycare with peace of mind. And with DogVacay handling insurance, payment, and customer support, our sitters can focus on what they love most—animals!

DogVacay (dogvacay.com) has 3,002 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: dogvacay.com
Website: dogvacay.com
Category: Pet Stores
Location: Santa Monica
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 2% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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DogVacay reviews

3,002 approved reviews, newest moderated first

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Danny
Apr 11, 2016
Just what I was looking for
My best buddy hates ut when I leave him, but this was the best experience so far. Truly caring people that love dogs.
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shefali
Apr 11, 2016
Excellent
Great website, I had a lot of luck with good sitters and the company was very responsive when a sitter did not respond.
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Lindsay
Apr 11, 2016
Love it!
Convenient, easy to use, and great experiences!
Report
Christina
Apr 11, 2016
Great service, would defnitley use again!
I am new to the area and really appreciated having the ability to book such a trusted couple to watch my dog. They were very attentive!
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Judy
Apr 11, 2016
Great when traveling
My experiences have gone great and i am so glad there is something like this out there.
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Mr. K.
Apr 11, 2016
Great support for our little one!
We are so thankful for the time and support provided by Dogvacay. Even when we have challenging experiences, they are quick to respond and make sure our questions are addressed. Thank you!
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Consuelo R.
Apr 11, 2016
Love it
I have had the best experience with the two hosts I have used. The app is easy to use.
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Leslie
Apr 11, 2016
Great Customer Service!!!
I am more than satisfied with DogVacy. i downloaded the app, had some trouble with using it. I called customer service, On a Sunday no less, and a live person came on the line.. What!! Fixed the issue immediately. I scheduled a meet n greet for my sitter, met her and she was PERFECT!!! Being military we move a lot, so I am extremely excited to know they are located all over the US. No more hunting a kennel for my babies!
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