Maria
HIGHLY RECOMMEND
NO WORRIES NO HASSLE. EXCELLENT SERVICE AND GREAT EXPERIENCE
DogVacay is the leading online service connecting pet owners with over 60,000 loving sitters across the U.S. and Canada. With our five-star-rated sitters, 24/7 customer support, and daily photo updates, pet parents can travel or drop their furry friends off for daycare with peace of mind. And with DogVacay handling insurance, payment, and customer support, our sitters can focus on what they love most—animals!
DogVacay (dogvacay.com) has 3,002 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Maria
NO WORRIES NO HASSLE. EXCELLENT SERVICE AND GREAT EXPERIENCE
Ryann
We've had a great experience w/ DogVacay thus far. We prefer DogVacay over a Dog Daycare because our dog gets more one on one attention plus it's less expensive. My only suggestion is to allow dog owners to modify reservations instead of going thru the sitter.
Gayle
Website is easy to use, gives good information about potential hosts. Overall, a great service for finding a dog sitter!
monica
I have been so lucky to have found 2 Excellent, wonderful Boarders. Happy Dog Inn & House Of the Woofers. I drop my baby off and leave him feeling confident that he IS well taken care of. So happy I found Dogvacay!! Monica & Hunter
Bruce
It's so great to be able to easily browse families, and their homes, where our small dog can be happy while we're gone. So much better than putting our dog in a cage for a week... We live close enough to a boarding kennel that we can hear the dogs crying and howling during long weekends and school breaks... It's so sad.. Dog Vacay isn't really any more expensive. We found dozens of families within 20 miles of us (Melbourne, FL), and settled on one 4 miles from where we live. They sent us tons of pictures through the app and by texting. We picked up a happy dog when we got back. Will certainly use them again.
Bill
We were very worried about going on vacation without our dogs. We did not want to put them in a kennel. Then we found DogVacay! Our pups love to stay with Peggy where they feel at home and we get peace of mind and are able to enjoy our vacation. The daily text updates and photos of our dogs are great and even makes our vacation more fun. We cannot recommend DogVacay too highly. It's the only way to go.
Claudia
I made an instant book reservation with host in Milwaukie. Dog Vacay had my credit card number, my reservation was confirmed. Due to a busy work week I did not telephone confirm the reservation with the host--saw no need: I had booked with a credit card. Hours before I was to deliver my dog I got an email saying my reservation had never been confirmed by a phone call and had been dropped (and filled with another) and that they had not been able to reach me by phone. BS. My phone worked just fine. Fortunately Dog Vacay staff sent me another list of instant book hosts and one was found. She was lovely and all was well. But this was SPRING BREAK WEEK and I could have been screwed. If I instant book and there is a credit card on record and I have been a Dog Vacay client before, ASSUME I MEAN IT. Don't do this double-confirmation thing about which there is NOTHING on the website. I will use Dog Vacay in the future but will never assume instant reservations means they are confirmed (which they should!).
Response from DogVacayApr 15, 2016
Hi Claudia, Thank you for taking the time to leave your feedback, and again, we are so sorry for the very unfortunate experience that occurred, as it certainly is not reflective of a typical DogVacay experience. Although extremely rare, we take Host cancellations here very seriously, and completely understand the hardships they can cause on our Guest. Please understand that to book a Reservation through Instant Book, you absolutely do not need to confirm by phone. Again, we are so sorry that your Host moved forward with an alternate Reservation when she was unable to get a hold of you. Since this incident occurred, we have indeed followed up with your Host extensively to ensure such a situation is not repeated in the future. While we are so relieved we were able to help you find another Host you were pleased with, we greatly appreciate the feedback and apologize that your first time using our Instant Book feature did not work out as it should have. Kind regards, DogVacay
Diana
Everything was just as advertised. No hidden charges or unwelcome surprises...just a great sitter when we needed one. 5 Stars for sure!