DoggykingdomReviews of doggykingdom.net

Good service overall. Items received within reasonable time. Response to email about return to exchange an item received quickly.

This company is not honest. Their address is in FL yet you get a foreign transaction fee on your credit card from Austria. There are no order cancellations and no refunds. And it takes WEEKS to get your order because it's not coming from Fl, it's coming from China. Their products do not match their own sizing charts and if you want to exchange the product that doesn't fit because they didn't make it to specs, YOU have to pay return shipping! Please keep your money.

Good response time when I encountered an online purchasing glitch! Very helpful representative. The new Tactical Harness has been a godsend! Zeus walks without pulling or lunging (to catch rabbits, skunks(!!), etc.). He heels more easily and consistently. Walks using the front clip on this Harness have improved the enjoyment factor in our walks immensely!!

This company is awesome didn't have spend more than 2 min on the company chat explaining that a buckle broke, and was told a replacement was on the way, customer service is awesome... 10+ Stars..

I have ordered several of the dog harnesses and they are absolutely amazing at just how easy it is to control your dog without pulling you! I started using them as a puppy all the way to adult and I am very pleased with the ease of putting them on and my dogs really like them!

Don’t buy, be aware. This company act like an US company but they are in Shanghai. I ordered 2 winter coats and only the sun will know when we‘ll get them. The phone number doesn’t work and the email contact was inappropriate. I tried to cancel the order because we didn’t know that they are not in the US and after all we got some confusing emails who wasn’t for us (was for another customer). They told me it was too late to cancel the order, but I told them before shipping (I have the email date and the shipping date). So for me a classic lie. I feel betrayed and can only warn to buy anything from this company. I’m really mad. Update: Both jackets (for two different dogs) didn't fit and even with pictures I made who showed the right measurements they still blame the customer. Their size chart is not correct and after mailing back and forth they told me I should have order 2 size bigger. Makes no sense. I look at my measurements and order the Size the chart is telling me (S, M, L eg.), that is how it works. Nope not for them. To get a refund I have to pay for the shipping. No way, I donated the jackets to an animal shelter. I don't waste more money! Never fall for this company.

Slower than slow. Pony express would be faster. There is one basic thing I should have followed: 1. Never buy anything off of Facebook. 2. Never ever buy anything off of Facebook. 3. Never ever ever buy anything off of Facebook. I ordered this back in December, still waiting.

Terrible feedback. All they kept telling me was that my order was on the way but could not tell me any further information. No tracking number, no details of where it was coming from and a phone number of their shipping partner that went direct to voicemail. I am sure this is an off-shore company trying to look like a US company.