DocumentgeniusAt Document Genius, we believe paperwork shouldn’t be stressful or costly. That’s why we offer easy-to-use, step-by-step tools to help you create contracts, forms, and other documents with confidence.Whether you're drafting an agreement, organizing your paperwork, or collecting signatures, we make the process clear, affordable, and hassle-free.
Documentgenius (documentgenius.com) has 728 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Legal Service Providers · Clearwater, Florida
Excellent
Legal Service Providers · Chapel Hill, North Carolina
Excellent
Legal Service Providers · Washington, District of Columbia
Excellent
Legal Service Providers · Boca Raton, Florida
Excellent
728 approved reviews, newest moderated first
Rachelle A.
I was able to easily navigate and edit the documents that I needed.I will definitely come back and use it again.
Response from DocumentgeniusJul 30, 2025
Thank you so much for your kind words! We're thrilled to hear that you found the platform easy to use and that it helped you with your documents. We look forward to having you back anytime you need assistance. Don't hesitate to reach out if you need anything else!
Fran
feeling scammed..... found the website when i needed to correct and merge two documents. something i would only need to do once..... chose the 7 day free trial, but still needed to enter a credit card number to obtain my document. this morning i find that i cannot access the account that i created to cancel, and that my credit card had ALREADY been charged. causing me to have to cx my credit card to avoid the charges. total rip off. Update: while I very much appreciate Document Genius reaching out to me and apologizing, it really does not undo the aggravation and stress of having to obtain another credit card and transfer the recurring charges that were attached the effected card. I had made a reminder to myself to ensure that I cancelled the trial timely. No one understands why I was not able to access the account, though the login and PW being used were the ones used to set up. Thank you DocGenius for reaching out, I am giving another star to the review, I hope others will have a better experience.
Response from DocumentgeniusJul 21, 2025
We’re truly sorry for any confusion or frustration this has caused. We understand your concerns regarding the trial process and the monthly charge, and we apologize for the inconvenience it has created. Our goal is to offer a transparent and easy-to-use service, and we regret that this wasn’t your experience. Please reach out to our support team by emailing [email protected]. We are more than happy to assist in ensuring your account is handled appropriately and to provide any necessary refunds. We will also be reaching out directly by email. We truly value your feedback and are committed to improving our service. Thank you for bringing this to our attention.
customer
Found this site via a search and thought that I could use it for free. Used it in hopes of converting multiple jpeg files to pdf, then discovered that I had to create an account in order to download the pdf file! Now I'm concerned that the files I used are now in their system, without my being able to access them and remove them. How can I be sure that the files are deleted??? Thinking that this is a way for them to steal files.
Response from DocumentgeniusJul 18, 2025
Thank you for your feedback. To clarify, we require a credit card during the free trial to ensure uninterrupted service should users choose to continue beyond the trial period. Users have full control over their data and can delete their account at any time directly through their User Settings. Once deleted, all associated files and information are permanently removed from our system. If you have any concerns or would like assistance confirming that your files have been deleted, please don’t hesitate to reach out to us at [email protected]. We’re here to help.
BJ
The templates are well designed, and the step-by-step builder saved me a lot of time. Highly recommend for quick, polished results.
Response from DocumentgeniusJul 17, 2025
Thank you so much for your kind words! We're glad to hear that you found the templates well-designed and the builder helpful. It's great to know we could help save you time and deliver polished results. We truly appreciate your recommendation!
Maria T.
I chose this site because it seemed to offer the tools I needed for my particular document. I had difficulty with this program. Although it did not work for me and my document, that’s not to say that it won’t preform for other users and their document needs. I reached out to the company, and after a few days of conversation, they agreed to issue a refund. I am currently waiting on it to process.
Response from DocumentgeniusJul 17, 2025
We're sorry to hear about your experience and appreciate you bringing this to our attention. We’ll be reaching out to you via email shortly to provide a resolution. Additionally, we’ll look into the issue you encountered with the PDF editor to better understand what went wrong and prevent it from happening again. Your feedback is important to us, and we’re here to help.
FileGenius
DocumentGenius might be a scam. I am the CEO of Applied Answers Inc, who develops and manages an SaaS called "FileGenius". We get upwards of half a dozen calls and/or nasty emails per day from people being charged for unwanted services on their credit card by DocumentGenius. They call us, thinking we might be them under a slightly different name and some of the callers can get quite nasty. We've tried to contact DocumentGenius, but they have no phone number, no email addresses and no physical address that we can find. Be VERY CAREFUL about giving them your credit card number.
Response from DocumentgeniusJul 17, 2025
We're very sorry to hear about the confusion and the challenges your company has been facing. We understand how frustrating this situation must be for you and your team at Applied Answers Inc. Please know that DocumentGenius is not affiliated with FileGenius or Applied Answers Inc. in any way. We take concerns like these very seriously and are actively working to investigate any possible misuse of our name or services. We also encourage customers to only use our official website for any purchases or subscriptions and to contact us directly through our support page for any billing issues. If you have specific examples or details that could help us trace these concerns, please feel free to reach out to us directly and send an email to [email protected]. We appreciate your patience and hope to resolve any confusion surrounding this matter.
Ceeve
I was able to create a clean, professional document in minutes. Very helpful for both persona ad business use.
Response from DocumentgeniusJul 14, 2025
Thank you for your kind words! We're glad you found it helpful for both personal and business use!
hooman K.
When I needed to write a critical message, this site helped me out immensely. It really helps how to temper critical notifications. Well worth the subscription.
Response from DocumentgeniusJul 5, 2025
Thank you for your kind feedback! We’re glad the site was helpful and that you found value in your subscription.