DocumentgeniusReviews of documentgenius.com

Response from DocumentgeniusOct 26, 2026

We're sorry to hear about your frustration with printing your document, and we understand how disappointing this experience must have been. At Document Genius, users have the option to download their completed documents directly to their devices. Once downloaded, documents can be printed using their computer's printer settings. We would appreciate the opportunity to better understand the issue you encountered and help resolve it. Our support team will also reach out to you via email to provide further assistance. Thank you for sharing your feedback. We value your experience and hope to make things right.

Response from DocumentgeniusOct 23, 2026

Thank you for bringing this to our attention, and we apologize for any confusion regarding our subscription terms. While we offer a initial trial so users can access and test our documents, we aim to be completely transparent about our trial structure and ongoing pricing. We're glad to hear you were able to cancel your account successfully. Our team will be reaching out to assist you further.

Response from DocumentgeniusOct 8, 2026

We’re sorry to hear you had trouble setting up the service to print copies. We understand how frustrating that can be. We’ll reach out to you directly to see what went wrong and help find a solution.

Response from DocumentgeniusSep 29, 2026

We’re sorry to hear that the bookmarks and hyperlinks were not preserved when you downloaded your document. We understand how frustrating that can be, especially when those features were important to the document you needed. We appreciate you bringing this to our attention, and our team will reach out to learn more and assist you further.

Response from DocumentgeniusSep 17, 2026

Thank you for sharing your honest feedback. We're sorry the document didn't look as official or polished as you expected. We're glad it was still able to serve its purpose for your immediate needs, and we appreciate you giving our service a try. Our team will be reaching out by email to assist you further.

Response from DocumentgeniusSep 14, 2026

Thank you for your feedback! We're glad to hear you found the service good. We understand that the cost may not fit everyone's budget, especially for occasional needs. Our team will reach out by email to assist you further.

Response from DocumentgeniusSep 14, 2026

Thank you for sharing your feedback. We're sorry to hear that you experienced glitches and felt uncomfortable while using the system. We understand how important it is to feel confident when entering personal information. We appreciate you bringing these concerns to our attention. Our team will reach out by email to assist you further.

Response from DocumentgeniusAug 21, 2026

Thank you for sharing your feedback. We're sorry to hear you experienced issues accessing your document and found the website difficult to navigate. We understand how frustrating it can be when you need a document and have to wait for assistance. Our team will be reaching out to learn more about what happened and help address your concerns. We appreciate you bringing this to our attention and giving us the opportunity to improve your experience.