Documentgenius Reviews | Read Customer Reviews of documentgenius.com

Documentgenius Reviews | Read Customer Reviews of documentgenius.com

Documentgenius reviews

728 approved reviews, newest moderated first

Jamekka L.
Mar 26, 2026
It was pretty easy to use
It was pretty easy to use
Response from DocumentgeniusMar 30, 2026
Thank you for your feedback! We’re glad to hear you found it easy to use.
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David M.
Mar 26, 2026
Super easy
Super easy! Got exactly what I needed.
Response from DocumentgeniusMar 30, 2026
Thank you for your feedback! We’re glad to hear it was super easy and that you got exactly what you needed.
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Cullen H.
Mar 26, 2026
It's clumsy and just cherry picks your…
It's clumsy and just cherry picks your prompts with no elogence.... Who knew AI could be so lazy!!
Response from DocumentgeniusMar 30, 2026
Thank you for your feedback, and we’re sorry to hear about your experience. We understand your frustration and appreciate you sharing this with us. If you’re open to it, we’d be happy to take a closer look and see how we can improve the results or better support your needs. Please feel free to reach out—we’re here to help.
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Karla
Mar 26, 2026
Easy to use website
Easy to use website
Response from DocumentgeniusMar 30, 2026
Thank you for your feedback! We’re glad to hear you found the website easy to use.
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Brian H.
Mar 26, 2026
DocumentGenius made making a reference…
DocumentGenius made making a reference letter simple and easy. I rarely have to update things like that but I absolutely see the value for those who do more editing than myself. Thank you for allowing me to use your product.
Response from DocumentgeniusMar 26, 2026
Thank you for your kind words! We’re glad to hear that DocumentGenius made creating your reference letter simple and easy. We truly appreciate you giving our product a try, and we’re here anytime you need assistance in the future!
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Billie Jo B.
Mar 26, 2026
I used this app to convert a pdf file…
I used this app to convert a pdf file to a docx file. It worked great but I was a little irritated that I had to agree to a subscription but cancelling it was easy.
Response from DocumentgeniusMar 26, 2026
Thank you for your feedback! We’re glad to hear the PDF to DOCX conversion worked well for you. We understand your concern regarding the subscription requirement and appreciate you giving our service a try. We're also happy to hear that the cancellation process was easy. If you ever need assistance in the future, we’re here to help!
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slcasey
Mar 25, 2026
Mai was very helpful and quick to…
Mai was very helpful and quick to respond to my inquiry.
Response from DocumentgeniusMar 26, 2026
Thank you for your feedback! We’re glad to hear that Mai was helpful and responded quickly to your inquiry.
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Amanda H.
Mar 25, 2026
Andy took care of my problem right away.
Andy took care of my problem right away.
Response from DocumentgeniusMar 26, 2026
Thank you for your feedback! We’re glad to hear that Andy was able to resolve your issue right away.
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