J.G.
2 minutes after I signed up for a free…
2 minutes after I signed up for a free trial, and gave my credit card info, a bot started sending mass emails from my Gmail account to all my contacts. Live customer support agent said there was no security breach. But the timing is VERY suspicious. Go somewhere else for PDF forms.
Response from DocumentgeniusJun 22, 2026
Thank you for sharing your feedback, and we’re very sorry to hear about the situation you experienced. We understand how concerning it can be when unexpected activity appears on your email account, especially shortly after signing up for a service. From our side, we take security seriously, and our system does not have access to, or the ability to send emails from, your Gmail account. We also do not see any indication of a security breach within our platform tied to your account. If you would like us to take another look at your account details or assist further, please feel free to contact us at [email protected]. We're here to help.