Julie Anne B.
Set up a trial membership to convert a…
Set up a trial membership to convert a pdf document to an excel file and it failed. I cancelled.
Response from DocumentgeniusJun 26, 2026
Thank you for your feedback. We're sorry to hear that the PDF to Excel conversion didn't work as expected and understand how frustrating that must have been. We'd appreciate the opportunity to look into what happened. Please contact us at [email protected] with more details about the file you were trying to convert, and our team will be happy to investigate and assist you further.




