Doctronic Reviews | Read Customer Reviews of doctronic.ai

Doctronic Reviews | Read Customer Reviews of doctronic.ai

Doctronic reviews

809 approved reviews, newest moderated first

Stephen T B.
Dec 19, 2025
Doctronic asked all the right questions…
Doctronic asked all the right questions and left no stone unturned in diagnosing my medical problem. Each time I use Doctronic, it seems like I have an entire team of medical experts collaborating on finding the cause of my symptoms. It's extremely encouraging to know that Doctronic has the wealth of all current and historical medical knowledge from which to draw their conclusions. Doctronic represents the best use of artificial intelligence that I can imagine!
Response from DoctronicDec 19, 2025
Thank you for sharing this, Stephen. We’re grateful to hear the experience felt comprehensive and collaborative. Doctronic is designed to ask the right questions, draw from a broad medical knowledge base, and support thoughtful decision-making. Your confidence in how we use AI responsibly means a great deal to us! 💙
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Cindy A.
Dec 19, 2025
Doctor
Dr. Yu was amazing! I hope to see him again in 90 days for another follow up visit!
Response from DoctronicDec 19, 2025
So glad to hear this! Dr. Yu will be happy to know he made such a great impression. We look forward to seeing you again for your follow-up, Cindy. 🥰
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Patrick P.
Dec 18, 2025
Absolutely worthless service
Absolutely worthless service. I scheduled an appointment, and they state you will be seen within 30 minutes. I waited over the stated timeframe, and no one ever came on to see me. I rescheduled, and the same thing happened again. They offered me a free visit, and this time a doctor did come online. However, I could not enable microphone access so I chatted with the doctor and advised such. He replied “okay support will reach out,” and immediately ended the chat. It’s been over an hour later and no such support team has reached out. Absolutely horrible experience, I suggest you seek help elsewhere.
Response from DoctronicDec 19, 2025
Hi Patrick! Thank you for taking the time to share what happened. We're really sorry for the experience you had. You’re right to expect timely care, clear communication, and proper follow-through, and we did not deliver that for you. This was a breakdown on our side. The delays, scheduling issues, and the way your visit ended are not acceptable, and I understand why that was frustrating and disappointing. Our patient advocate team has already reached out to you directly and is working to make this right, including arranging a visit at no cost if you’re open to it. More importantly, we are reviewing what went wrong so this does not happen again. We also appreciate you raising this. Even if you choose not to continue with Doctronic, your feedback helps us improve the experience for others. Thank you, and we're very sorry, Patrick.
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Annabelle P.
Dec 18, 2025
A Life Saver!
12 hours ago, I had a fever of 104. The clinic that I had planned on going to didn't open until late afternoon the next day and would been 3x the price of this amazing service. After the AI gave a rough diagnosis, I was able to have a video call with a doctor who sent a prescription of antibiotics to my pharmacy. The whole thing took less than an hour, and now I'm on the mend. I'm grateful that this service exists.
Response from DoctronicDec 19, 2025
Thank you for sharing this, Annabelle! We’re happy Doctronic could help you get timely care during a high fever and avoid a long, costly wait. It’s reassuring to hear the AI guidance and video visit worked together quickly to get you the treatment you needed. Wishing you a smooth and full recovery. 💙
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Tamara K.
Dec 18, 2025
I like the privacy of texting to the…
I like the privacy of texting to the Doctor and the Privacy of seeing the Doctor over the phone in my own home, that's great. I'm so glad you're able to help me.
Response from DoctronicDec 19, 2025
Thanks for sharing this, Tamara. 💙 We’re glad that the ability to communicate privately by text and phone from home made the experience comfortable and supportive for you. Protecting your privacy while providing accessible care is something we take seriously. 😊
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Kaye
Dec 18, 2025
Learn about your symptoms
Learn about your symptoms
Response from DoctronicDec 19, 2025
Thank you for trusting Doctronic, Kaye!
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Andrés Jiménez C.
Dec 17, 2025
THIS IS SO GREAT
THIS IS SO GREAT! I think is the future of remote medical care, I wish it was on stock market to buy stocks of this..!!
Response from DoctronicDec 17, 2025
Thanks for sharing this! 💙 We’re honored by your confidence in Doctronic and your belief in the future of remote medical care. Your enthusiasm means a great deal to our team as we continue building accessible, high-quality care.
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HP D.
Dec 17, 2025
It was easy to talk to a doctor
It was easy to talk to a doctor. I was in need to refill my medication. Very friendly and helpful.
Response from DoctronicDec 17, 2025
Thank you for the feedback! We’re glad the refill process was easy and supportive. 🤗
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