Caleb
Excellent! Very Helpful!
They were very helpful and explained every step i needed to take!

Our mission is to provide the best DNA testing services, accessible and affordable to our clients wherever they are. By providing high-quality DNA tests, we strive to empower our clients with the information they need to discover truth and make confident decisions in their personal or professional lives.
DNA Diagnostics Center (dnacenter.com) has 862 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Caleb
They were very helpful and explained every step i needed to take!
Tania
I have been waiting a long time for this DNA Testing. The customer service and the people are amazing and helpful. My experience was nothing less than perfect ...
Eboney W.
I contacted DDC because I finally got ahold of my son's biological father after years of trying and I got him to sit down and do the home DNA test (which I paid for in advance). The kit came super fast but that's about all that came. I'm still waiting in my results and am not getting any encouragement from DDC. It's been well over the time that they should have received my samples but every time that I call, I get the runaround. Going through DNA testing is hard especially for the child so you would think that the company would take better care to insure timeliness and accuracy. So now I'm out of my money and need to track down the father again. I'm so disheartened by this experience and my son's feeling are hurt.
Response from DNA Diagnostics CenterMar 30, 2016
Ms. Watson, We are sorry that we have not received your collection kit at this point. When receiving samples via USPS we have no control over samples during shipping. We are more than happy to ship you another collection kit and would encourage you to use a courier to return it, or we can continue to wait for USPS to deliver the initial kit. If we are unable to perform testing for you, we are happy to refund your payment. Best Regards, DDC Client Services Chris Olivigni [email protected]
Joshua
The staff was very nice and professional, although my son is very young they were nice and didn't have him wondering what he was doing there. The results came back in a timely manner also.
BettyJo
From the time I called my questions were answered and I was treated with respect. I received emails and updates and the test results came back faster than I had expected. I would recommend them to anyone.
Samantha
DNA Diagnostics Center made a tense situation much better with the there excellent handling of the case and everyone involved!
Pasquale
Very professional
Patricia
The results are not accurate and algorithms used to determine sibling relationship are antiquated. I had several concerns about the correct test to use as I am an adoptee looking to confirm possible (half sibling relationship) with probable shared mother. Prior to taking the test, I called the company and stated my concerns as I am somewhat well versed in genetics, statistics and probability...The customer service rep sold a $600 test that would be likely improbable to conclusively determine relationship despite my concerns. Exactly what I said would happen, happened--the tests cane back inconclusive. The testing procedures they use may work in many cases but if you are an adoptee searching for answers LOOK ELSEWHERE. This company uses tests to primarily determine paternity and paternal relationships. Adoption is not exactly their forte. I will be disputing with my bank since the company has admitted this was the wrong test yet offered nothing to remedy the situation. Good luck everyone ADOPTEES BEWARE!
Response from DNA Diagnostics CenterDec 6, 2019
In instances such as this, our representative will talk through the situation and recommend the best method of testing to our client, who can then either agree or disagree to proceed. As you alluded, sibling testing is not black and white. We will then perform the DNA testing. In most cases reports are very conclusive, and this case is no different. When a client advises they do not agree with a result or would like to explore the relationship further, we will suggest different tests (if they are available in the clients situation). This is only at the request of a client, as the testing that was initially performed was what we felt was the best possible test for the situation. Unfortunately the type of testing that the customer agreed to is not as concise as testing with a potential mother or father; she only has a potential half sibling available for testing. However, our testing is far above industry standards, as are the algorithms and processes we use and that are prescribed by our accrediting bodies. We are always happy to discuss additional options if any are available, or to explain testing reports in further detail. --Chris O.