Doug K.
Excellent service
Excellent service. Knowledgeable staff
DME Hub is a full service online provider of medical equipment and supplies. We keep our overhead low and pass the savings along to the customer. If you know what you're looking for, take advantage of our low prices, simple site navigation, and easy checkout. If you need a little advice, we have product experts on staff with over 25 years of experience to answer your questions. That's why we're endorsed by every major manufacturer and receive 5 star reviews.
DME Hub (dmehub.net) has 4,191 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Doug K.
Excellent service. Knowledgeable staff
Karen P.
the arm replacement pads look comfortable but the holes to screw on do not line up so we have to modify to make it work.
jackie G.
We had great customer service with our order! We had to call and make sure we were getting the right size wheels. The agent was very helpful.
James W.
DME is my go to supplier for wheelchair parts. In stock items ship the next business day and I don't have to deal with the local medical supply house. Returns are quick and easy.
james B.
fast delivery
Dejan C.
After mistakenly ordering wrong size tires I have followed instructions on DME Hub to initiate the return. No response after almost a month?! I wonder if this is as usual. Anyhow make sure you 100% order what you need/want, you'll get no response to your return queries here. So I hope someone is reading the reviews, maybe they'll do something now.
Response from DME HubJan 30, 2024
Hello Dejan Curcic. Thank you for your valuable customer feedback. We have researched your complaint and discovered that a clerical error occurred with sending the RMA information you requested. This issue has been resolved and we apologize for the inconvenience and confusion. We have also been informed that one of our customer support staff has reached out via email to further explain the details and reconcile the matter. Sincerely, DME Hub Customer Satisfaction Dept
Ben A.
Ok I got it and I’m thankful
Vince S.
I ordered a set of the xcore wheels and tires for my wheelchair. The options for the tires mentioned gray tires and the treaded tires with foam inserts I chose the gray tires like I had already going by the pictures shown on the website that show the tire and wheel with insert because the picture does not show any valve stems in the picture not knowing they were not the solid tires that I was wanting that was my fault but then when I finally got the tires one of them is already flat and the other one the tire is hanging off the wheel so it is unusable until i work on it as well. Really didn't want something I would have to work on before I can use them. Not to mention I ordered on 1/11/24 and didn't receive until 1/25/24