Calliope M.
USPS took forever to delivery my item
USPS took forever to delivery my item. DEM is great, but the delivery service is the problrm.
DME Hub is a full service online provider of medical equipment and supplies. We keep our overhead low and pass the savings along to the customer. If you know what you're looking for, take advantage of our low prices, simple site navigation, and easy checkout. If you need a little advice, we have product experts on staff with over 25 years of experience to answer your questions. That's why we're endorsed by every major manufacturer and receive 5 star reviews.
DME Hub (dmehub.net) has 4,191 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Calliope M.
USPS took forever to delivery my item. DEM is great, but the delivery service is the problrm.
John Y.
USPS has taken a long time to deliver item. DME is awesome problem is with delivery
Pheeric
En attente de réception du produit commandé !
Ken
Orders dec 7 … wasn’t shipped until Dec 16 … received dec 22…. then when I got it you substitute the item for something I didn’t order .. although it worked but it wasn’t what I ordered
Bob R.
Time to ship is really bad
Response from DME HubDec 14, 2024
Thank you, Bob, for your valuable customer feedback. We sincerely apologize for the delay with fulfilling your order. The item you ordered was shipped directly from the manufacturer and a delay occurred with the shipment from the factory. Our records indicate that one of our customer support staff was in contact you and provided status updates about the delay with your order. Despite the late arrival, we hope you found this helpful. Sorry again for the delay and inconvenience. DME Hub Customer Satisfaction Dept
Sascha K.
Orders should be quicker as these parts are a necessity for individuals in wheelchairs to continue living there daily lives without delays in shipping parts.
CURT C.
the forks are too short and the chair has a bad lean forward.
James T.
Takes forever and no updates
Response from DME HubOct 13, 2024
Hello James. Thank you for your valuable customer feedback. Our records indicate that you placed an order with DME Hub on Oct 8th and it was shipped out the same day. According to the tracking details, it was delivered to you on Oct 10th. It shows "delivered to mailbox". A shipping confirmation email including a link to track the package was also sent to you on Oct 8th. If you cannot locate the items you ordered, please contact one of our customer support staff for further assistance. Sincerely, DME Hub Customer Satisfaction Dept