DME HubReviews of dmehub.net

Shipping was slower than expected. After contacting customer service,things began moving. Otherwise the product was as expected and prices were reasonable based on current pricing

Order was slow in getting here. Ordered on a Wednesday, didn't get here until Saturday.

Got the wrong parts but they Refunded my money to make it right.

Product worked as described, made it so much easier installing new tires on wheels. Shipping took a long time!

While ordering was easy, one of the products took over a month to show up and was sent with the wrong attachments. Trying to get hold of someone is not the beat either.

The way thay package there products

Very very expensive shipping especially as it still hasn't arrived after more than 2 weeks. Never again. Thanks for your reply DME. Just to elaborate - I understand you can't control your shipper's performance but if you see that USPS takes a week to transfer 2x3" castors from Oregon to LA (see their tracking history) and another week from Melbourne to Adelaide (and as of today still to be delivered) for _$US85_ then maybe another shipper should be used? Thanks for second reply DME and for that you get two extra stars 😁. I appreciate your unexpected 50% shipping refund so thanks for that too. I did not realise (see?) there were other options for shipping else I would have chosen FedEx. I have tried to navigate USPS' customer feedback, info request etc - but it's very US centric and convoluted, i.e. just too hard. Anyway, I'll keep waiting for the castors which I needed for my (now completed) business trip to Kuala Lumpur where the footpaths etc are a nightmare for wheelies.

It would be so helpful if I could have both of my kiddos information and delivery status on one app.