DME Hub is a full service online provider of medical equipment and supplies. We keep our overhead low and pass the savings along to the customer. If you know what you're looking for, take advantage of our low prices, simple site navigation, and easy checkout. If you need a little advice, we have product experts on staff with over 25 years of experience to answer your questions. That's why we're endorsed by every major manufacturer and receive 5 star reviews.
DME Hub (dmehub.net) has 4,191 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
dmehub.net
Website
dmehub.net
Category
Physical Aids
Location
Clackamas, Oregon
Listed on Five Star Index
2026
About these reviews
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The company replied to 2% of reviews.
Latest
Most recent review: August 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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DME Hub advertises fast delivery and then on the product page it says maybe it will ship in a couple weeks. Conflicting and causes work and costs time. So I had to contact them and did get an answer, but not soon enough in the day to order right away so I had to wait four days including over a weekend for the “1-2 day shipping.” Was happy to find an overstock product to compensate for the high cost of gouging of “medical products” that take advantage of people with disabilities (industry-wide) and require prescriptions to USE your own insurance for everyday things like air cushions, for no good reason. THERE SHOULD BE PRO REPAIR SERVICES.
SK
Sascha K.
Orders should be quicker as these parts…
Orders should be quicker as these parts are a necessity for individuals in wheelchairs to continue living there daily lives without delays in shipping parts.
JA
Jaime
Overall Experience Summary…
I got thorough explanations from Dave about a part (side guard) that I needed for a Tilite wheel chair. He was very patient and spent the necessary time to process my order and answer my questions. I put the order on a Monday November 4 and got it the following Saturday November 9th. Therefore, the whole eprience with DME Hub was excellent.
CH
Carmen Hernandez S.
Very easy to navigate and find…
Very easy to navigate and find products. Good prices and fast shipment.
JU
justin
Very expensive & slow shipping …
Very very expensive shipping especially as it still hasn't arrived after more than 2 weeks. Never again.
Thanks for your reply DME.
Just to elaborate - I understand you can't control your shipper's performance but if you see that USPS takes a week to transfer 2x3" castors from Oregon to LA (see their tracking history) and another week from Melbourne to Adelaide (and as of today still to be delivered) for _$US85_ then maybe another shipper should be used?
Thanks for second reply DME and for that you get two extra stars 😁.
I appreciate your unexpected 50% shipping refund so thanks for that too.
I did not realise (see?) there were other options for shipping else I would have chosen FedEx.
I have tried to navigate USPS' customer feedback, info request etc - but it's very US centric and convoluted, i.e. just too hard.
Anyway, I'll keep waiting for the castors which I needed for my (now completed) business trip to Kuala Lumpur where the footpaths etc are a nightmare for wheelies.
Response from DME HubNov 14, 2024
Thank you, Justin for your valuable customer feedback. Our records indicate that you ordered on Oct 31st and your order was shipped on Nov 1st. According to the tracking details, the delivery service in Australia has been making attempts to deliver your package for the past 3 days.
Please use the tracking link emailed to you or the link located in your order summary to retrieve more details about your shipment.
Please note, DME Hub does not have any direct control over the import and customs process in foreign countries. Delays may occur depending on the level of efficiency with the customs agency.
If you have any further complications with receiving your order, please contact one of our customer support staff.
Sincerely, DME Hub Customer Satisfaction Dept
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Thank you, Justin for your follow up message. Yes, most international shipments are routed through Los Angeles. It typically takes between 2 to 3 business days to transit to LA. It then ships to its' international destination. USPS is our primary method of international shipping. However, we also can provide shipping via UPS, FedEx, and DHL upon request.
It seems in this case, your order has taken a little longer than usual for delivery. We have decided to refund 1/2 the amount you paid for shipping. We hope you find this a satisfactory accommodation.
Sincerely, DME Hub Customer Satisfaction Dept
EM
EDWIN MORALES H.
Low prices
Low prices, products & fast delivery
TD
Tom D.
Great customer service,fast shipping…
Great customer service,fast shipping time
JA
Jon A.
Great seller
Great seller, received product in good condition and was shipped on time.
