Steven W.
I paid 9.95 for shipping had to wait a…
I paid 9.95 for shipping had to wait a week for it and was sent the wrong part and there are no returns its bad enough to have to be in a wheelchair but this is unacceptable but with no returns I’m just another victim
Response from DME HubNov 18, 2024
Thank you, Steven for your valuable customer feedback. Our records indicate that your order was under $99 and the flat rate shipping of $9.95 was applied according to the DME Hub Shipping Policy. Orders are usually delivered within 3 to 5 business days depending on the destination. Your order was delivered in 5 business days. The part you ordered is returnable for a refund. The DME Hub Returns Dept will assist with determining if the wrong part was shipped and will also assist with setting up the return. Please contact the returns dept by using the following email. [email protected] If you need further assistance with anything else related to this matter, please contact one of our Customer Support Staff. Sincerely, DME Hub Customer Satisfaction Dept